Senior Reward Analyst, GoCardless

Salary not provided

Plus equity

Excel
Google Sheets
Senior and Expert level
London

1+ day a week in office

GoCardless

Making payments easier for everyone

Open for applications

GoCardless

Making payments easier for everyone

501-1000 employees

FintechB2BPaymentsFinancial Services

Open for applications

Salary not provided

Plus equity

Excel
Google Sheets
Senior and Expert level
London

1+ day a week in office

501-1000 employees

FintechB2BPaymentsFinancial Services

Company mission

To become the world’s bank payment network.

Role

Who you are

  • This is a perfect opportunity for someone with a proven track record in the reward space, who is keen to take a hands-on role and further develop their career in a growing central reward function
  • While a background in compensation or rewards is desirable, what’s more important is that you’re data-driven with a ‘can-do’ attitude and passionate about delivering great insights and experiences to our employees, managers and candidates
  • All about the data - participating in benchmarking studies, corralling data from multiple sources (internal and external), cleaning and validating it, and getting it into a usable format for analysis
  • Crunching the numbers - using data reactively to answer questions and proactively to test hypotheses, identify patterns and draw conclusions
  • Telling the story - delivering not just data but insights that help our managers make better pay decisions. You know facts and figures on their own don’t always give a full picture, and are able to guide users on how to interpret data meaningfully
  • Build it, automate it - helping build tools, processes and systems to deliver high quality rewards programmes to our diverse global population, including training and supporting those who use them
  • Seasoned compensation experience with abilities of managing end-to-end equity plans
  • An analytical mind and inclination for problem-solving
  • Have experience working and making sense of people-related data - in any capacity, not necessarily as part of a people team
  • Be able to navigate and make sense of multiple, complex data sources - ideally on a global/multi-country basis
  • Be proficient using Excel/Google Sheets for data analysis - vlookup, pivot tables, etc
  • Be able to translate data into insights - you know that data on its own isn’t “the answer”; you view data with a critical eye, can identify its limitations and are able to draw meaningful conclusions
  • Bring a product mindset to your work - really thinking about how the audiences will use what you produce, and seeking to deliver an exceptional experience for them

What the job involves

  • Reporting to the VP, People Operations and Total Rewards, the role will act as a first point of contact for reward, delivering seamless, efficient day-to-day administration of our global equity plans and cash compensation (salary and variable pay)
  • The role will also work closely with the Head of Reward, who is responsible for rewards strategy and design
  • Act as the first point of contact for ad-hoc questions, data requests, benchmarking and all equity-related queries from employees, internal and external stakeholders
  • Support execution of annual salary review, incentive plans, equity awards and other events which impact compensation
  • Responsible for processing and ensuring the accuracy of all compensation data, including auditing, salary surveys, reconciling and updating large data sets
  • Equity administration - end to end administration of GoCardless’ global equity plans and support with seamless execution of equity-related transactions
  • Maintain BAU employee communications and documentation related to incentive plans and schemes (transaction documents, policies, employee guides, FAQs)
  • Support with other ad hoc rewards and BUA activities and projects in line with business requirements, as required

Salary benchmarks

Our take

GoCardless has emerged to facilitate recurring payments, with a focus on streamlining the subscription economy. After securing $75M in 2019 for international expansion, the company now operates in key regions, processing over $35B annually for 80,000 businesses.

Recent advancements include the acquisition of Nordigen in 2022, enabling GoCardless to leverage OpenBanking functionality and establish a robust platform for direct bank-to-bank payments. The company also achieved an impressive $312 million in Series G funding in 2022.With a strategic eye on the future, GoCardless introduced GC Embed, a white-labeling product granting other payment providers access to its premier bank payment platform.

This success is underscored by the company's commitment to innovation, exemplified by its 2019 partnership with TransferWise, integrating foreign exchange rates into its services. GoCardless continues to evolve, navigating the complex landscape of recurring payments and staying ahead of competitors like Stripe and Square, who are beginning to enter the subscription economy. With a global footprint spanning the UK, France, the US, and ANZ, GoCardless remains at the forefront of reshaping how businesses manage and process recurring payments on a massive scale.

Steph headshot

Steph

Company Specialist

Insights

Strong hiring activity
Top investors

Many candidates hear
back within 2 weeks

45% female employees

4% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"I love that we have an environment of trying new things and if it doesn't work, it's okay, as long as you learn from it. This has enabled me to..."

Funding (last 2 of 9 rounds)

Feb 2022

$312m

SERIES G

Feb 2021

$105m

SERIES F

Total funding: $634.3m

Company benefits

  • Enhanced maternity, paternity and shared parental pay
  • 27 days holiday (excl. bank holidays)
  • Work-away scheme
  • Health insurance
  • 4 additional wellbeing days off per year
  • Equity grant for all employees

Company values

  • Start With Why: We believe you can only do a job properly when you know why you are doing it. Understanding why we care about the problem motivates us to keep going until we’ve solved it
  • Make it Happen: We work with urgency, and take personal accountability for getting things done in pursuit of our vision.
  • Care Deeply: We care deeply about our impact on the world and those around us
  • Act with Integrity: We do what’s right even when no one is watching. We don't see doing the right things as a choice — we act with integrity regardless of the cost
  • Be Humble: We act without ego and don’t let excuses get in the way of achieving our goals. We believe life's too short for self-importance

Company HQ

Clerkenwell, London, UK

Leadership

Hiroki and Matt met when they were consultants. They started GoCardless during Y Combinator. After a number of years as co-founder, Matt left to start Nested.

Matt Robinson

(Board Member)

Started company supplying waiters to events while at school, before joining McKinsey. Founded Nested Estate Agents in 2015 where they currently serve as CEO.


People progressing

Beccy joined GoCardless as a Sales Development Representative in May 2018 and has since had 3 promotions to become Senior Manager.

Steph joined GoCardless as an Intern in the Compliance team 4 years ago and she's now the Manager of the team.

Diversity & Inclusion at GoCardless

Lena Tailor  headshot

Lena Tailor (Director of D&I)

  • Given the large number of hires we have been making in recent months, we have continuously reviewed both our hiring processes and channels to eliminate bias. We’ve introduced programs that attract diverse talent and we continuously seek to create hiring experiences that are fair, transparent and accessible by all
  • We are working on creating a transparent framework for how we grow and develop talent in a scaling organisation. This will include bringing more clarity on internal career opportunities and provide clear expectations on the behaviours we want to see aligned to our values and commitment to building an inclusive organisation
  • We have introduced systematic processes to help ensure compensation decisions are data-driven, fair and competitive. We have also invested in Reward capability and expertise to ensure we bring pay equity into every step of the employee journey
  • Thanks to these employee-led groups we have been able to further our efforts in voluntary diversity data collection this year, to develop support for parents and carers, offer community mentoring opportunities in partnership with Career Accelerator, help to raise awareness and empathy during significant events of the past year, and importantly, offer more employees a community of people with whom they share experiences and interests
  • To strengthen our commitment to D&I we have recently appointed our first Director of Diversity & Inclusion, an experienced culture change leader, which will allow us to have a more strategic and systematic approach to building a diverse and inclusive organisation for the long term and as we scale
  • The Director will work with the executive team and ERGs to define clear D&I targets that GoCardless will commit to achieving over the next three years, and to develop a structured roadmap of initiatives aligned with those targets
  • This will create greater clarity and accountability across the entire organisation on D&I progress
  • We’ve got a long way to go, but here’s how we’re doing as of June 2022 - Female Employees - 46% - Ethnic background - 32% - Identify as LGBTQIA - 10% - Neurodivergent - 9%

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