Operational Governance Manager, Lendable
Equity available
More information about location
3 days a week in office
Fintech Unicorn - Lending Platform
Open for applications
Fintech Unicorn - Lending Platform
201-500 employees
Open for applications
Equity available
More information about location
3 days a week in office
201-500 employees
Company mission
To make consumer finance amazing: faster, cheaper and friendlier.
Role
Who you are
- Risk Management: Strong background in identifying, assessing, and managing risks within a financial or fintech environment
- Compliance: Experience in ensuring that operations comply with relevant regulations, standards, and internal policies
- Audit and Controls: Familiarity with internal and external audit processes, including designing and implementing control frameworks
- Framework Development: Experience in developing and implementing risk and control frameworks tailored to a fintech environment. (fintech is not a hard requirement)
- Policy Formulation: Skilled in drafting policies and procedures that govern operational activities
- Governance Structure Design: Experience in designing and structuring governance models that support business objectives while ensuring compliance and risk mitigation
- Technology Integration: Experience with GRC tools and technologies that support risk and control management in a fintech setting. (preferred but not a hard req)
- Data Analytics: Ability to leverage data to monitor risk, ensure compliance, and optimise governance processes
- Understanding of Relevant Regulations: Deep knowledge of financial regulations (e.g., GDPR, AML, KYC, etc.) that impact fintech operations
- Regulatory Reporting: Experience in preparing and submitting regulatory reports, ensuring accuracy and timeliness
What the job involves
- As the Operational Governance Manager, you'll directly impact our Operations department by developing and maintaining a governance framework that ensures regulatory compliance and aligns with our strategic goals
- Reporting to the Director of Operations Support & Governance, you'll identify and mitigate risks, establish internal controls, and drive efficiency improvements
- You'll also collaborate with stakeholders, provide governance guidance, and deliver training programs to boost compliance and operational excellence
- This role offers a significant opportunity to lead key initiatives and shape the future of our operations
- Develop, implement, and maintain operational governance frameworks, policies, and procedures for the operations department
- Conduct risk assessments, identify operational risks, and develop and implement risk management strategies to mitigate those risks
- Monitor compliance with lending regulations, internal policies, and procedures, and ensure adherence to industry best practices. Develop metrics and performance monitoring on operational risk performance
- Establish and maintain effective internal control systems to safeguard company assets, prevent fraud, and ensure data integrity
- Collaborate with cross-functional teams to streamline operational processes, enhance efficiency, and optimise the customer experience
- Lead and manage audits and reviews to assess operational compliance and identify areas for improvement
- Provide guidance and support to operational teams on governance matters, compliance requirements, and risk management practices
- Stay updated on industry trends, regulatory changes, and emerging risks in lending operations, and adapt governance strategies accordingly
- Foster a culture of compliance, ethics, and operational excellence through training and education programs
- Serve as a liaison with regulatory bodies, auditors, and other external stakeholders to address operational governance matters and ensure regulatory compliance
Salary benchmarks
Our take
Lendable competes with banks, other marketplace lenders, and consumer finance companies to provide loans to consumers, small businesses, and property developers. Last year the UK marketplace lenders loaned £7.3bn in total.
Lendable believes it can win in this crowded field due to its market-best customer service and its strong financials. Unlike Zopa, RateSetter, or Lending Works, their funding comes from institutional investors.
It originates and services the loans on behalf of institutional investors, but does not hold them on its own balance sheet.
Growing insolvencies will worry all marketplace lending platforms, but Lendable looks well placed to weather any credit storm given their substantial debt financing.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
40% female employees
72% employee growth in 12 months
Company
Employee endorsements
Challenging work
"At Lendable I'm in a position to make decisions and engineer solutions on a product that's worth billions and growing all of the time. This brings..."
Funding (last 2 of 3 rounds)
Mar 2022
$279m
GROWTH EQUITY VC
Sep 2017
$6.5m
SERIES A
Total funding: $288.8m
Company benefits
- Cycle to Work scheme
- Onsite Yoga
- Lunch cooked by onsite chefs 3 times a week
- 25 days holiday (excl. bank holidays)
- Work from home opportunities on Monday and Friday
- Private Health Insurance (inclusive of dental and pre-existing conditions)
- Share Options for all Employees
- Regular team and company wide socials
- Pension
Company HQ
London, UK
Articles
Leadership
Martin Kissinger
(Co-Founder & CEO)Studied Economics as an undergraduate at LSE before doing an MPhil at Oxford University. Worked as an Entrepreneur in Residence at Rocket in Berlin.
Paul Pamment
(Co-Founder)Studied Mathematics at Oxford University before taking up technical roles at a handful of startups.
Jakob Schwarz
(Co-Founder)Worked as an Analyst at Goldman Sachs and then BCG before founding Lendable.
Victoria van Lennep
(Co-Founder)Worked as the Deputy Editor at the Economist before joining Martin Kissinger to co-found Lendable!
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