Senior Data Analyst, FareHarbor
$88-132k
+ 10% bonus potential
More information about location
Booking solutions for tour operators
Job no longer available
Booking solutions for tour operators
501-1000 employees
Job no longer available
$88-132k
+ 10% bonus potential
More information about location
501-1000 employees
Company mission
To build the global network for all travel activities by empowering tour, activity, and attraction operators.
Role
Who you are
- 4+ years of proven experience in Analytics
- A creative mindset and a desire to find the best solution available
- Experience leading complex projects spanning multiple stakeholders across various geographies
- BSc/MSc in Business Administration, Economics, Computer Science or a related field
- Expertise using data analysis and visualization tools (e.g: Tableau, Looker, Power BI, Mixpanel, etc.) to drive strategic decisions
- Expertise with one of the data analysis languages (SQL, Python); experience working with statistical modeling is a plus
- Excellent communication skills with the ability to translate complex data findings into actionable recommendation in a fast-paced, dynamic, high energy environment
- Preferably understanding of SaaS and/or Sales, Revenue, and Customer analytics and best practices
What the job involves
- The Senior Business Analyst is the craft leader and point of reference for analytics resources such as reporting, visualization and analysis needs, primarily focusing on the North America region (NORAM) while being part of the global Business Intelligence team
- That means that you will be a critical thought partner for NORAM’s VP of Commercial, Chief of Staff and commercial leaders
- The NORAM Commercial team oversees Sales, Onboarding, and Account Management and is responsible for growing and maintaining partnerships with thousands of FareHarbor clients
- We would love to see you leading regional analytical excellence, being an integral part of the global Business Intelligence team
- This role will be an exciting opportunity for someone who likes to drive continuous improvement initiatives and innovation, and is an all-star collaborator
- Act as a trusted advisor to the Commercial leaders to develop strategic revenue reporting, providing predictions and insights to meet objectives of the Sales, Account Management and other client-facing teams
- Optimize data strategy (full cycle, from ETL to reporting) to support data-driven decisions for client growth: maintain data accuracy and spot improvement opportunities for key reports, metrics, and workflows
- Collaborate with cross-functional stakeholders to define problems, set success metrics, and plan future strategies using data insights and effective communication
- Build and develop a knowledge base about the operational, tactical and strategic best practices for the Commercial team
- Be the voice of the global Business Intelligence team within the NORAM region, ensuring our culture has data at the forefront
Application process
- Application Deadline: June 7th, 2024
Otta's take
Theo Margolius
COO of Otta
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector (like those seen over recent years).
Insights
Some candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company benefits
- Employee Assistance Program
- Social hours & events
- Time off
- Educational opportunities
- Wellness
- Career development
- Hybrid-friendly
- Work-from-home assistance
- Team-building
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Articles
Founders
Matt Broten
(Software Engineer)Worked in various software engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
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