Account Manager, Everly Health
$110-120k
+Commission
2-5 days a week in office
At-home health testing platform
Be an early applicant
At-home health testing platform
501-1000 employees
Be an early applicant
$110-120k
+Commission
2-5 days a week in office
501-1000 employees
Company mission
To help anyone improve their health and transform their life through cutting-edge, diagnostics-driven healthcare.
Role
Who you are
- 3+ years of account management experience in the healthcare industry required
- Bachelor’s Degree required - business or science related field preferred
- Track record of successfully owning growing a book of business across multiple accounts
- Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions
- Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality, budget, or timelines
- Results-focused and self-motivated, with a flexible and entrepreneurial mind-set
- Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify, evaluate and exploit new business opportunities
- Excellent interpersonal and communication skills are essential (written and verbal)
- Strong executive presence, communication (verbal and written) and presentation development skills
- Ability to thrive under pressure and manage multiple priorities simultaneously
- Potential to work both independently and as part of a team
- Proven ability to develop and sustain strong relationships both inside and outside the organization
- Exercises good judgment and diplomacy with both clients and internal teams
- Prior experience in a fast-paced and evolving atmosphere a plus
- Familiar with Salesforce and Tableau a plus
What the job involves
- We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance. In this exciting client-facing role, you’ll wear multiple hats to drive revenue growth, operational excellence and provide stellar customer service
- The Account Manager should be able to juggle multiple responsibilities amongst your clients, many of those roles defined below
- Serve as main client-facing representative for enterprise accounts
- Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients
- Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience
- Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans
- Collaborate with cross-functional teams to optimize all programs deployed for accounts
- Engage clients in identifying key metrics and deliver performance reports within SLAs
- Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline
- Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition
- Present account updates to Everly Health Solutions leadership team as needed
Our take
Testing for health issues has traditionally been an expensive and often slow process for both patient and doctor, and at-home testing is a solution to many of these issues. Everly Health’s platform allows consumers to collect and understand information about their bodies without leaving their homes. The goal is to improve health and well-being and reduce the risk of diseases by increasing the frequency of monitoring.
The at-home test kits include tests for allergies, food issues, colon cancer, and thyroid problems. Built on a model that will allow healthcare to be accessed remotely and virtually, the company has distribution points in over tens of thousands of US retailers.
Competitors include Imaware and LetsGetChecked, but the market for at-home testing could be huge, especially if hospitals move toward this sort of care as a means of reducing wait times and increasing patient monitoring without increasing the cost of patient care. Furthermore, with HealthQuest's venture arm as a partner, Everly Health can expect to see further development of its direct-to-consumer business.
Freddie
Company Specialist
Insights
-21% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2020
$175m
SERIES D
Feb 2020
$25m
SERIES C
Total funding: $255.5m
Company benefits
- Comprehensive health plan
- Flexible time off
- Parental and family leave for birth and adoption
- Free and discounted testing for you and your family
- Remote flexibility with home office subsidies
- Headquartered in Austin but hiring everywhere
Company values
- Put people first: When faced with a choice we will always make decisions in the best interest of people's health. We build trust through upholding the highest standards of clinical safety. We have an unwavering commitment to serving others with empathy and care
- Win as a team: We achieve success through teamwork. We hold each other accountable to do what we say we will do. We are adaptable and resilient. We celebrate our successes and we learn from our mistakes. We are dedicated to creating a place of inclusion and belonging. We believe small teams aligned around a common purpose can and do change the world
- Strive for better: To change the healthcare experience requires us to deliver differently. We are energized by challenges and we take action. We are constantly improving through learning and development. We use sound judgment and analysis to solve big problems, breaking down barriers to healthcare access and changing people's lives
- Communicate openly and honestly: We are committed to transparency. We share information directly with one another. We welcome feedback. We promise to raise challenges and opportunities with respect and candor. We always assume positive intent
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
Julia Cheek
(CEO)After 3 years as a Deloitte Consultant, they took an MBA at Harvard Business School before working at the George W. Bush Presidential Center and MoneyGram. In August 2015, they founded Everlywell, founding since as CEO.
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