Senior Technical Program Manager, DoorDash
Data
$170.6-255.8k
Local food delivery platform
Open for applications
Local food delivery platform
1001+ employees
Open for applications
$170.6-255.8k
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- These will require a strong technical understanding, general cross organization coordination/facilitation, stakeholder management, and ownership of results
- You’re experienced in working with Data Platform and Data Engineering teams to implement data solutions and drive adoption of these technologies across product and platform engineering teams
- You’ve worked in large-scale distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs
- You’re a strong leader with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
- You love data and can turn chaos into something actionable
- You have strong ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs
- You have excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. You can convey concepts and considerations to non-experts and experts alike
- You’ve engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning
- You are pragmatic and detailed in your approach and focus on progress, not perfection
- Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline
- 5+ years recent experience as a Technical Program Manager at a technology company
- Strong understanding of ETL processing, Data Warehousing, and BI Visualization tools
- Experience in large-scale distributed systems and system architecture
- Experience working with Engineering teams implementing data technologies and driving adoption of these technologies across product and platform engineering teams
- Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling. Experience with broad adoption efforts
What the job involves
- TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services
- Our team is looking for a Technical Program Manager for our Data Team to drive critical initiatives related to Data Platform and Data Engineering teams
- The Data Platform team enables all of DoorDash to collect, compute and gather timely, data-driven insights by providing a reliable, flexible and high quality Data Platform
- The Data Engineering team partners with engineering organizations and stakeholders from finance, accounting and product teams to understand the data needs of the business and produce pipelines, data marts and other data solutions that enable better product and growth decision-making
- Programs in this space are typically related to Data Infrastructure, Machine Learning Platform, Real-time Streaming Platform, Feature Flags and Rollouts, Experimentation (A/B tests and Analytics), Metrics Repositories, Data Compliance, Data Governance, Data Quality, Data modeling, and BI
- You will report into the centralized Technical Program Management team in Engineering
- Own Data Programs - Partner closely with the Directors of Data Engineering & Data Platform, as well as key engineering and product leaders, to establish the vision, strategy, technical direction and success metrics for the data platform. Focus areas for your programs will include quality, reliability, security, compliance, planning, vendor and cost management, capacity planning, adoptions, and migrations
- Plan & Execute Optimizations - You will drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritization
- Demonstrate Technical Depth - You have a passion for DATA & building scalable systems, enabling product efficiency, and moving teams forward
- Nurture Stakeholders - You will manage all stakeholder expectations from leadership to individual teams, possess strong problem solving and negotiation skills, and earn the trust of partners and teams
- Navigate a Complex Organization - You understand engineers and enjoy working with them. You will build trust by developing strong technical domain knowledge that adds value beyond project management
- Manage Process & Timelines - You will manage timely and succinct communications to leadership and across teams to ensure accountability. You’ll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture. You’ll balance urgency and priority while moving the needle on multiple initiatives
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Articles
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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