Renewals Manager, Pentera
Automated security validation platform
Open for applications
Automated security validation platform
201-500 employees
Open for applications
201-500 employees
Company mission
Pentera's mission is to put an end to the constant struggle with the perpetual lag in cyberthreat detection, remediation, and mitigation.
Role
Who you are
- 5+ years of experience in a renewals management, customer success, or account management role, within the cybersecurity industry
- Strong negotiation and contract management skills
- Excellent communication and relationship-building abilities, particularly with C-level executives
- Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions
- Familiarity with CRM and renewals management tools used in the industry, i.e Salesforce
- Proven experience working collaboratively across departments, including sales, customer success, and finance
- Proactive problem-solving skills
- Ability to manage multiple tasks simultaneously
- Willingness to travel as needed
What the job involves
- We are looking for a driven, proactive, and talented individual to join our growing Customer Success organization as a Renewals Manager for EMEA, and be a key player in developing and designing our customer renewal processes and playbooks
- Our Renewals Manager will play a critical role in ensuring customer satisfaction and retention by managing and driving the renewal process for our existing customers
- You will report to the AVP of Customer Success, and work alongside amazing people who share a common goal in improving the cybersecurity resilience of our customers
- Design, develop, and implement efficient and effective renewal processes and playbooks tailored to Pentera's innovative approach
- Handle a high volume of renewals, managing multiple accounts and priorities to meet quarterly and annual targets
- Manage renewal negotiations with both channel partners and end users
- Analyze renewal data to identify trends, risks, and opportunities for improvement
- Provide regular reports on renewal metrics, performance, and forecasts to senior management
- Work closely with the sales, customer success, finance, and product teams to ensure alignment and collaboration on renewal activities
Our take
Over the last decade, the number of Israeli-founded cybersecurity companies has quadrupled – marking the country out as a would-be global leader in the industry. Many are led by founders with deep experience in national defence and intelligence, such as Check Point’s Gil Shwed.
Pentera comes from a similar school. Co-founding CEO Arik Liberzon, who now serves as CTO, spent sixteen years prior to Pentera working at the coalface of national defense, even heading up the IDF’s Cyber Warfare Group.
It’s this robust background that has allowed Pentera to become not only a highly respected name in Enterprise Security Validation, used by Deloitte, IDB Bank, and NEC, but also in more sensitive government projects.
The company has been growing rapidly since emerging from stealth and appointing Amitai Ratzon as CEO in 2018. Having achieved Unicorn status in early 2022 and now operating in over 400 countries, Pentera won the cybersecurity-focused Black Unicorn Award 2022 and continues to forge lucrative partnerships. Pentera's momentum looks set to continue.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2022
$150m
SERIES C
Sep 2020
$25m
SERIES B
Total funding: $189.5m
Company benefits
- Remote work opportunities
- Health, Dental, Vision, Disability & Life Insurance, and Flexible Spending Account (FSA)
- Onsite gyms and team workouts
- Free daily meals, stocked kitchen, happy hours & game room
- 401(k) and matching
- Company equity & performance bonuses
Company HQ
Burlington, MA
Articles
Leadership
Arik Faingold
(Chairman)Is also the Co-founder, Chairman & President of IT services company Comm-IT. Former CTO & General Manager of OpenTV Israel.
Arik Liberson
(CTO)Was CEO until Amitai Ratzon assumed the position in 2018. Previously spent 16 years working in the Israel Defense Forces and Airforce, including a three year spell as Head of the Cyber Warfare group at the IDF’s Computer Service Directorate.
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