Senior Product Manager, HeliosX
Operations
+ Equity
1+ day a week in office
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Be an early applicant
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
101-200 employees
Be an early applicant
+ Equity
1+ day a week in office
101-200 employees
Company mission
Making healthcare more accessible. 🚀
Role
Who you are
- Knowledge and use of LLMs would be beneficial
- Bachelor’s degree in Computer Science, Engineering, or related field. Advanced degree is a plus
- Minimum of 5 years of experience in a technical product management role, with a focus on product service development
- Strong understanding of software development processes and technologies
- Excellent verbal and written communication skills. Ability to clearly convey technical concepts to non-technical stakeholders
- Strong problem-solving abilities and a data-driven mindset. Experience with data analysis and visualisation tools
- Proven ability to lead and motivate cross-functional teams. Strong organisational and time management skills
What the job involves
- With a strong focus on automation and efficiency, we are seeking a new team member who is passionate about operational excellence in the delivery of healthcare products
- This role offers an excellent opportunity to refine your product management skills while working with a diverse range of stakeholders, all dedicated to advancing healthcare through innovative technology and operational strategies
- As a Product Manager in the Medtech Operations domain, you will be crucial in ensuring that our internal administration systems are robust, scalable, and adaptable to the unique demands of the ecommerce healthcare industry and meet our ambitious growth targets
- You will assess our needs and make crucial build or buy decisions to implement a state of the art system
- As part of a rapidly expanding company, you will receive high levels of autonomy to build your strategy and roadmap while addressing some of our most complex operational and technical challenges
- You will collaborate closely with your key stakeholders including our Medical Professionals and Operations teams to identify, prioritise, and develop innovative solutions to our operational challenges
- Improve and optimise HeliosX’s operational and workflow systems to ensure timely and accurate prescription and delivery of orders, enhancing overall customer satisfaction
- Proactively engage stakeholders to identify, prioritise, and solve key customer and business challenges
- Creating your product roadmap and defining quarterly OKRs to support business scaling
- Leverage quantitative and qualitative data to assess the impact of solutions on customer experience
- Work closely with Production, Procurement, and Product teams to identify and implement process improvements
- Track and implement best practices and third-party technologies to advance smarter solutions
- Communicate product updates regularly to leadership and the broader organisation
- Work with the data science team to build data-driven systems for continuous improvement
Salary benchmarks
Our take
Many industries have developed in order to provide clients with an excellent experience and rapid delivery, but the healthcare sector remained a slow and cumbersome experience. The company was founded in order to solve this problem and improve the efficiency of the healthcare sector through technology.
HeliosX Group aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. The group is mainly interested in the medical, dermatology, and nutritional supplement sectors. The group was founded in 2013 and it includes 4 companies: Dermatica (personalised skincare brand), MedExpress & ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.
HeliosX Group helped patients across the UK and internationally. The company's main priority is to continue growing, both geographically and in terms of our product offering, to ensure we can continue making healthcare accessible to as many people as possible.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
66% female employees
34% employee growth in 12 months
Glassdoor (4.1)
Trustpilot (4.4)
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Equity for Everyone
- Monthly Socials
- Health Insurance
- Gym discount
- Learning and training
- Flexible working
Company values
- 🥇 Putting Customers First
- 🫶 Build Team Excellence
- ⌛ Today Not Tomorrow
- 🧠 Thinking Differently
- 🎬 Act Like an Owner
- 🎯 Keep it Simple
- 💸 Do More With Less
- 🗣️ Communicate Candidly
Company HQ
London, UK
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Share this job
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