Senior Product Designer, Clio

• 5+ years of experience in product design, SaaS experience is preferred, but not required
• A track record of successfully shipping products, solving customer problems that move company metrics
• Proficient in user research methodologies and ability to translate research findings into actionable design insights
• Expert in design and prototyping tools (e.g., Figma, Miro, Etc)
• Excellent communication, collaboration, and presentation skills
• Excellent understanding of interaction design principles, usability, visual, and accessibility
• Ability to thrive in a fast-paced, agile product development environment
• Experience working on complex projects or systems
• Experience with Design Systems

Desirable

• We are seeking a Senior Product Designer to join our growing Product Design team
• Clio is seeking a passionate and experienced Senior Product Designer to join our team and drive the evolution of our core Documents experience. Documents are integral to a lawyer's practice and impact every aspect of the Clio experience
• You will play a key role in shaping the future of how lawyers interact with our software, focusing on creating intuitive, scalable, and impactful solutions. From concept to delivery, you will champion user-centered design and partner closely with product managers and engineers to deliver best-in-class work
• Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower Product Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
• Champion User-Centered Design: Advocate for user needs and ensure that design decisions are grounded in user research and best practices
• Bar Raising UX Solutions: Create and maintain comprehensive UX documentation, including user flows, wireframes, prototypes, and interaction specifications, ensuring clarity and consistency across the product lifecycle
• Contribute to Product Requirements: Collaborate with product managers, engineers, and researchers to translate user needs, Data, and business goals into clear and actionable experience requirements
• Drive User Research: Conduct user research, including usability testing, interviews, and surveys, to inform design decisions
• Develop Interaction Models & Prototypes: Create high-fidelity prototypes and interaction models to demonstrate design concepts and facilitate user testing
• Collaborate Cross-Functionally: Work closely with product managers, engineers, researchers, and other designers to ensure alignment and seamless execution
• Iterate and Improve: Continuously iterate on designs based on user feedback and data analysis, ensuring ongoing improvement and optimization
• Contribute to Design Systems & Standards: Contribute to design systems and uphold standards, ensuring consistency, and scalability across the platform
• Mentor & Guide Junior Designers: Provide guidance and mentorship to junior designers, fostering a collaborative and supportive team environment
• Present & Communicate Design Concepts: Effectively communicate design concepts and rationale to stakeholders at all levels.Provide thoughtful and timely feedback in team critiques

• Company equity
• $500 contribution when you become a parent and/or guardian
• 4-week minimum vacation
• Work from home when you need to (role-specific)
• Parental leave options for moms and dads
• Customizable extended health benefits (including $2000 per year to spend on counseling)
• Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
• RRSP-matching

Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.