Director of People Operations, Fiddler AI
$180-190k
2+ days a week in office (Palo Alto, CA)
Standardizing MLOps practices
Be an early applicant
Standardizing MLOps practices
21-100 employees
Be an early applicant
$180-190k
2+ days a week in office (Palo Alto, CA)
21-100 employees
Company mission
To build trust into Artificial Intelligence.
Role
Who you are
- 10+ years of People Operations experience with employee benefits and experience, total rewards and compensation for a high growth technology company (startup experience strongly preferred)
- Experience & enjoys working in a startup environment
- Exceptional leadership qualities
- Experience coaching leadership teams
- Experience creating and implementing performance management and training programs
- Hands-on experience with payroll software (e.g., Zenefits)
- Knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
- Experience with headcount planning, organizational design, leveling, and compensation design
- Analytical and demonstrated experience working with people data
- Experience with supporting remote / distributed global teams
What the job involves
- As the Director of People Operations for Fiddler, we are looking for someone who is agile and thrives in a fast-paced, mission-oriented startup environment. You will report to the Co-Founder & Chief Operating Officer, and manage 1 Senior HRBP
- HR Strategy: Develop & lead the strategy and design of strategic HR programs (e.g., career development, retention, training, org design, diversity and inclusion, performance reviews, etc)
- Compensation and Benefits: Build out and lead compensation strategy. Oversee the design and administration of competitive compensation and benefits programs. Ensure compliance with legal requirements and maintain knowledge of industry benchmarks. Conduct regular reviews of compensation structures to attract and retain top talent
- Performance Management: Provide performance management guidance (e.g., coaching, counseling, corrective actions)
- Coaching: Provide coaching to the business & leadership team
- HR Compliance: Stay up to date with relevant employment laws and regulations. Ensure HR policies, practices, and procedures are compliant with local, state, and federal laws. Oversee record-keeping, documentation, and reporting processes related to HR activities. Conduct investigations when employee issues or concerns arise, partnering with legal counsel as needed
- Employee Relations: Forge strong connections and open lines of communication with employees at all levels; maintain trust and communication across the organization
- Drive a high-performance culture: Empower managers to be held accountable for the performance of their team. Provide manager training sessions
- Hiring: Partner with the Recruiting Team to develop and deploy competitive strategies and objectives to reward and retain top talent
- Key Initiatives for the Next 6 Months
- Lead our benefits strategy ahead of Open Enrollment
- Lead recruiting strategy to hire top talent in the Bay Area, while prioritizing building our in-office culture
- Provide coaching to leadership and employees to help improve performance
- Improved infrastructure around performance management
- Continue to strategize initiatives to improve our NPS & CSAT scores
Our take
AI and machine learning are having a growing influence on how organizations make decisions. The problem with AI technology is that it's a black box. Companies are unable to know the inner workings of how they interpret data and arrive at their outcomes. It's not like traditional software, where a developer can check its code and figure it out.
Fiddler AI believes there's a need for a new type of explainable AI platform. It provides insights to customers so they see and understand how a particular system is making predictions. Plus, how those models can then be changed if bias is suspected. This increases trust and transparency in the technology.
Building trust in a market that is forecasted to grow over 30% per annum and reach a valuation of nearly $300 billion by 2026 is a smart move. It's no surprise that Fiddler AI already works with several of the largest banking institutions in the U.S., as well as online brands like Etsy.
Although, the complexities in AI will never go away. Maintaining high performance will always be challenging. Fiddler AI announced an investment from Alteryx in April 2023, vital financing for the need to fend off competitors such as Reflektion, Conviva, Rais, and Convr.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2021
$32m
SERIES B
Sep 2019
$10.2m
SERIES A
Total funding: $48.2m
Company benefits
- Health first - 100% of employee premiums for medical, dental, and vision are covered with HMO and PPO options. We also offer FSA for extra savings needed for dependent care and health expenses
- Recover and recharge - Relax, spend time with friends and family, or devote time to your hobbies with 15 days of accrued PTO, recover with 10 sick days, and rejuvenate with 6 recharge days on top of our 12 company holidays!
- Hybrid collaboration - Fiddler is a hybrid, digital first work environment. We offer a one-time $500 stipend for new employees to set up a home work environment. We welcome remote employees to visit our HQ and encourage quarterly visits for in-person collaboration
- Diversity and inclusion - We host diversity, equity, and inclusion (DEI) speakers to talk to us about what it means to be inclusive, how to give and receive feedback, and how to create a culture that listens. We also host diverse speakers for the Women of Fiddler
- Parental leave - Spend quality time with your new child away from work. We offer 100% paid leave for 12 weeks for non-birthing parents and 18 weeks for birthing parents
- Team building - We host trivia mornings, game nights, happy hours, summer picnics, and holiday parties virtually and in-person. Team leads are encouraged to organize monthly and/or quarterly team outings
Company values
- You are the company - Be an owner. Whenever you run into a problem, try to fix things first. Give constructive and actionable feedback
- Customers come first - We are here because of our customers and we are their trusted partners
- Build anti-fragility - Take risks, be adaptable, and rise to the challenge when faced with uncertainty
- Be responsible - We want to use our valuable time on this planet to help make the world a better place
- Simplify, simplify - Make things simple for everyone around you, whether that is our products, processes, or working styles
Company HQ
Ventura, Palo Alto, CA
Articles
Leadership
Krishna Gade
(CEO)Former member at Specialized types and Engineering Manager at Facebook. Previously Head of Engineering at Pinterest. MSc in Computer Science at the University of Minnesota.
Amit Paka
(COO)Former Senior Director of Product Management at Samsung Mobile. Founder and former CEO at Parable. Former Head of Product at Paypal. MBA from Berkley School of Business.
Salary benchmarks
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