Product Content Writer, Moveworks

$100-155k

+ Equity

Adobe Experience Manager
Asana
Mid level
San Francisco Bay Area

2-3 days a week in office (Mountain View, CA )

Moveworks

Enterprise-built conversational AI platform

Be an early applicant

Moveworks

Enterprise-built conversational AI platform

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Be an early applicant

$100-155k

+ Equity

Adobe Experience Manager
Asana
Mid level
San Francisco Bay Area

2-3 days a week in office (Mountain View, CA )

501-1000 employees

B2BArtificial IntelligenceEnterpriseCommunicationAutomation

Company mission

To make getting instant help at work effortless for employees.

Role

Who you are

  • 3+ years of experience writing content for product marketing, particularly in B2B or SaaS industries
  • Proven ability to craft detailed, engaging long-form content that simplifies complex product concepts for broader enterprise audiences
  • Strong collaboration skills, with experience working alongside product marketing and cross-functional teams to create cohesive, aligned content
  • A demonstrated track record of producing high-quality content that meets brand guidelines and supports marketing goals
  • Excellent attention to detail, ability to manage multiple projects simultaneously, and a focus on delivering content that drives engagement and product understanding

Desirable

  • Previous experience working in high-tech startups or mid-sized SaaS companies
  • Familiarity with emerging web content trends and technologies
  • Experience with Adobe Experience Manager (AEM) for web production and Asana for project management

What the job involves

  • As a Product Content Writer at Moveworks, you’ll collaborate closely with Product Marketing Managers (PMMs) to create long-form, product-focused content that spans blogs, web pages, and other external-facing materials
  • Your role will be integral in translating complex product information into clear, engaging content that showcases the value of our AI solutions to enterprise customers
  • You'll help scale content initiatives that align with product launches, demand generation, and ongoing marketing campaigns, ensuring all content stays consistent with our messaging frameworks and brand voice
  • In an era where AI is often misunderstood, your expertise will be crucial in demystifying complex topics and delivering clear, compelling information that helps our audience make informed decisions
  • Your role will ensure that our web content not only engages visitors but also reflects our commitment to quality and strategic impact
  • Write with authenticity and precision for a technical audience, ensuring content accurately reflects product capabilities while remaining clear and engaging
  • Develop engaging, long-form content such as product blogs, web pages, and case studies that support product marketing initiatives and resonate with enterprise audiences
  • Collaborate with PMMs to refine technical details and product features into compelling narratives that highlight product value and drive demand generation (DG)
  • Ensure all product-related content aligns with established messaging frameworks, brand voice, and SEO best practices, keeping content up to date and impactful
  • Work cross-functionally with design, web, and product teams to create cohesive content that enhances the user experience and supports integrated marketing campaigns
  • Take ownership of refining and improving existing content across channels, focusing on clarity, consistency, and strategic impact as our product offerings evolve

Our take

Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.

In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.

Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

97% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2021

$200m

SERIES C

Nov 2019

$75m

SERIES B

Total funding: $305m

Company benefits

  • Fully paid medical, dental, and vision coverage with no premiums
  • Fully paid short-term disability, long-term disability, and life insurance
  • Free daily meals
  • Unlimited PTO
  • Unlimited paid sick days
  • 16 weeks of 100% paid parental leave
  • Medical, family care, and military leave
  • Competitive salary — we’re one of the best-paying companies in the Bay Area
  • 401(k) with matching
  • Equity and stock options
  • Commuter and parking benefits

Company HQ

Mountain View, CA

Leadership

After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.

Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.

Varun Singh

(President)

Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.

Jiang Chen

(CTO of AI)

Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.

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