Senior Deal Desk Analyst, Meltwater
Online media monitoring software
Be an early applicant
Online media monitoring software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Role
Who you are
- Bachelor's degree in Business Administration, Finance, or related field
- 2-5 years of experience in Sales Operations, Deal Desk, or critical Meltwater knowledge in one of our Commercial Teams
- Proficiency in Sales business systems
- Knowledge of CPQ, Salesforce, Jira and NetSuite a plus
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities in both English and German
- Detail-oriented with the ability to manage multiple tasks and prioritise effectively
What the job involves
- We're actively seeking a Senior Deal Desk Analyst to join our vibrant team and assume a pivotal role in enabling Meltwater’s commercial teams to successfully close high-value opportunities
- As a Senior Deal Desk Analyst, you'll report to the Director of Sales Operations and be responsible for managing the CPQ administration process and providing support across various Deal Desk functions
- Additionally, the Senior Deal Desk Analyst contributes to the overall order-to-cash process at Meltwater and working closely with commercial teams through any related queries
- Provide operational and administrative assistance to Sales teams during deal structuring and execution
- Assist in evaluating deal economics, commercial terms, and operational requirements
- Support deal approvals, reviews, and compliance assurance processes
- Contribute to the overall order-to-cash process by ensuring smooth transitions from deal closure to revenue recognition
- Identify opportunities to streamline and improve Deal Desk processes
- Assist in implementing standardized methodologies and best practices to enhance efficiency and effectiveness
- Identify opportunities for improved sales efficiency and proactively work with sales to implement new business rules
- Maintain familiarity with all business rules and understand their context to ensure compliance and efficiency
- Demonstrate a thorough understanding of CRM and ERP systems to effectively navigate and utilize them in deal management processes
- Adhere to all company policies, procedures, and business ethics codes, ensuring compliance and integrity in all dealings
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
Company benefits
- Professional development and growth program
- Hybrid working schedule, with approximately 50% remote work
Company values
- Moro [‘moro] – The Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis.
- Enere [‘e nðr’e] – In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough.
- Respekt [re’spekt] – The Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful.
- MER – An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
John Box
(CEO, Not Founder)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
Jørn Lyseggen
(Founder, Executive Chairman)Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.
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