Sales Development Representative, CloudFactory
USA
Workforce solutions for artificial intelligence
Open for applications
Workforce solutions for artificial intelligence
1001+ employees
Open for applications
1001+ employees
Company mission
To connect one million people in the developing world to digital-age work, while raising them up as leaders to address poverty in their own communities.
Role
Who you are
- Sales Background: Understands the goals and importance of outbound prospecting and how to leverage provided tools to generate meeting opportunities
- Communication Skills: Excellent verbal and written communication to effectively convey value propositions and engage prospects
- Active Listening: Ability to understand prospect needs and respond appropriately
- Research Skills: Proficiency in using tools and techniques to gather information about prospects and their businesses
- Time Management: Efficiently managing time to balance prospecting, follow-ups, and other tasks
- CRM Proficiency: Experience with Customer Relationship Management (CRM) software for tracking and managing leads
- Objection Handling: Capability to address and overcome objections effectively
- Cold Calling Skills: Confidence and skill in making cold calls to potential leads
- Email Outreach: Crafting compelling and personalized emails to engage prospects
Desirable
- Market Knowledge: Awareness of the industry, market trends, and the target audience
- Sales Process Knowledge: Familiarity with the stages of the sales cycle and the typical journey of a lead from prospecting to closing
- Sales Experience: Prior experience in a sales role, especially in outbound sales or telemarketing
- Industry Experience: Experience in the same or a related industry can be beneficial
What the job involves
- As a Sales Development Representative (SDR) at CloudFactory, this position is responsible for generating leads for prospective customers and performing basic qualification of leads
- Your customers will primarily be venture-backed, technology-centric startups, but also include everything from SMB-large-enterprise companies to IPO’d startups
- You will help create lead lists within selected micro-markets and perform cold outreach via email, social media and phone (outbound), as well as field inquiries from the website and other channels (inbound)
- Your goal is to set appointments with high-quality prospects for our AEs
- You will maintain a firm grasp on your lead pipeline, relevant metrics, and KPIs to ensure ability to meet personal and team performance goals
- Additionally, your proactive input and suggestions for improving processes, implementing best practices, and otherwise refining CloudFactory’s sales operations will be welcomed
- Due to the global nature of CloudFactory’s operations and client base, there may be regular or occasional meetings/calls which occur outside of normal business hours
- Employee is continuously required to talk and hear, frequently required to sit, stand, walk, use hands and fingers, type on a computer keyboard, and reach with hands and arms
Our take
AI and machine learning continue to advance, yet many AI disruptors lack the ability to process and label the voluminous amount of data required to feed complex AI and machine learning algorithms. CloudFactory’s WorkStreams combine people and technology to deliver high-quality data to meet the needs of businesses of all sizes.
CloudFactory sets itself apart through creating economic & leadership opportunities for talented people in developing nations. Delivery centres in Nepal and Kenya have become anchors within its communities which drive economic and social impact. CloudFactory processes millions of tasks a day for companies including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta, and Luminar.
The company is poised for tremendous growth across many industry verticals where AI technology continues to grow rapidly. Moving forward, Cloudfactory is focusing on scaling operations whilst continuing to deliver high-quality data work for its global customers. In order to do so, it is planning to invest in workforce development, global market awareness and technology advancement. In regards to the latter, CloudFactory launched Accelerated Annotation in 2023, an AI-powered annotation tool that maximises efficiency, exemplifying its continued forward movement in product development.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
40% female employees
6% employee growth in 12 months
Company
Employee endorsements
Meaningful work
"The work that we do at CloudFactory is meaningful and mission driven to provide opportunities where they're not available but there's talent."
Funding (last 2 of 5 rounds)
Nov 2019
$65m
EARLY VC
May 2017
$7.3m
SERIES B
Total funding: $78m
Company benefits
- Market competitive salary
- Earn, Learn and Serve
- Health and medical Insurance
- Meaningful work
- Flexible and remote working
- Variable compensation
- Growth opportunities and personal development
- Great company culture
- Wellness programs and initiatives
Company values
- We speak truth and life
- We respect data
- We work to love and serve
- We grow like bamboo
- We do more with less
- We practice humble courage
- We make the complex simple
- We are one body with many parts
- We build relationships
- We think big, start small, scale fast
Company HQ
City Center, Durham, NC
Articles
Leadership
Mark Sears
(Executive Chairman)Founded CloudFactory in 2010 in Nepal after having started their career as a software developer for Sun Microsystems and later growing and leading tech startups in Canada and the United States.
Diversity & Inclusion at CloudFactory
Jennie Mead (Vice President of Global Talent)
- CloudFactory provides equal employment opportunities to all team members and applicants for employment without regard to race, colour, ancestry, national origin, gender, sexual orientation, marital status, religion, caste, age, disability, or service in the military (unless said service prohibits the productivity of the team member). Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.
- CloudFactory expressly prohibits any form of unlawful team member harassment or discrimination based on any of the characteristics mentioned above. Improper reference with the ability of other team members to perform their expected job duties is absolutely not tolerated.
- To ensure equal employment opportunities to qualified individuals with a disability. CloudFactory will make reasonable accommodations for the known disability of an otherwise qualified individual unless undue hardship on the operation of the business would result.
- CloudFactory is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at CloudFactory and is an important principle of sound business management.
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