Partner Success Manager, Apartment List
$56-79k
OTE
$48-68k
BASE
Salary dependent on location. + Equity
Real estate platform making renting simpler
Be an early applicant
Real estate platform making renting simpler
201-500 employees
Be an early applicant
$56-79k
OTE
$48-68k
BASE
Salary dependent on location. + Equity
201-500 employees
Company mission
To build a better world of renting for everyone, to get rid of the pain and complexity, and make it more personal and flexible.
Role
Who you are
- 3-5 years of experience in account management, data analytics or customer success roles
- You have exceptional written and verbal communication skills
- You’re comfortable creating decks and client facing materials
- You are insatiably curious, self-motivated, and results driven
- You are a team player and get excited about learning from and encouraging those around you
- You are data-driven and have experience analyzing data sets to derive insights. You are skilled in Excel and GSuite; foundational SQL skills a plus
- You’re not afraid to get scrappy in a small startup environment and use your creative problem solving skills to deliver results
- A proven track record in a client-facing role, whether that is customer success, account management, sales or consulting
What the job involves
- Partner Success is a strategic arm of the Enterprise Sales team at Apartment List
- To our partners, this team provides meaningful data & insights, analysis of performance, and product knowledge and training
- Internally, Partner Success works to drive initiatives forward with partners, gather partner feedback to share cross functionally, and create content that assists in unlocking opportunities for our AEs
- This role will report into our Go-To-Market (GTM) organization
- The Partner Success Manager role is central to driving strategic initiatives forward and delivering meaningful data insights to our partners
- The individual in this role will collaborate with various teams to ensure that the information and resources delivered reflect the voice of our partners
- Industry Expert: Stay updated on industry trends and communicate insights to stakeholders, both internally and externally
- Reporting and Insight Specialist: Support the sales team in generating actionable findings and creating reports that drive account growth and retention
- Performance Optimization: Analyze client and product data to identify trends and areas for improvement
- Product Adoption: Develop and monitor strategies to drive product adoption and boost revenue growth
- Partner Education: Create customized presentations, learning materials, and deliverables to help educate our partners on our product and its impact on their performance
- Act As a Liaison and Go-to Resource: You will identify client challenges and pain points and partner with cross-functional team members (Sales, Product, Analytics, etc) to provide solutions and resources
Our take
Apartment List is a rental marketplace platform designed to make leasing as fair, easy, and transparent as possible for landlords and tenants. It uses user preferences to curate suggestions and advertise rent discounts.
This is a savvy and simple proposition, especially in Apartment List’s urban search locations where quick turnover and steep pricing can make rental searches a daunting and unpleasant prospect. The efficacy of their approach has been vindicated by profitable operations and increased equity funding.
As the rental market continues to grow, Apartment List has proven to be a reliable and successful platform. With over a third of American households now occupying rental properties, Apartment List has been able to capitalize on this trend, hitting a milestone of 6M apartment units listed on its site in 2022. Moreover, the platform recently announced that it has assisted nearly 1M individuals in finding their next apartment. These impressive numbers are a testament to Apartment List's effectiveness in connecting renters with their ideal living space.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2021
$10m
SERIES D
Dec 2020
$50m
SERIES D
Total funding: $163m
Company benefits
- Medical, Dental, and Vision Coverage
- One Medical Membership
- Parental Leave
- Flexible Time Off
- Quarterly Leadership Awards
- Home Office Reimbursement
- Health & Wellness Reimbursement
Company values
- Go Beyond: We’re dedicated, innovative thinkers who show up every day to ensure our renters and clients get what they want and deserve
- Always Home: With our round-the-clock AI technology, we’re here 24/7 to deliver an experience that feels just like home
- Check All The Boxes: Your wishlist is our command — we find joy in delivering personally curated properties and even provide suggestions based on your list
- Your Silver Lining: We handle the not-so-fun parts of the rental search and let you focus on the excitement of finding your next apartment
- Do Better: We’ve set a high bar for renting and are committed to delivering on this promise for each and every move-in
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
John Kobs
(Chairman)Previously Co-founder of Auto List, which was acquired by CarGurus (NASDAQ: CARG) in January 2020. He served as Apartment List's CEO until 2022.
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