Data Scientist/Senior Data Scientist, eBay
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Is a strategic inspiring leader that understands the importance of analytics, design, and research; and how they all fit into building new processes and deploying new technologies
- Has strong analytical/data science skills to dive into data and identify root causes
- Builds models (analytics & machine learning) to segment users on the platform
- Uses statistical, machine learning & deep learning techniques to build solutions to solve sophisticated trust problems
- Demonstrates data effectively
- Possesses the ability to run efficiently designed A/B tests and other measurement frameworks
- Quickly and proactively resolves issues
- Takes ownership and delivers results
- Inspires a hard-working team, delivering results at eBay’s scale
- Sets bold personal and team goals
- Communicates clearly, effectively, and proactively with exceptional listening, written and verbal communication skills
- BA/BS degree, with 8+ years of relevant experience within two or more functional areas (e.g., Quantitative Research, Analytics, Data Science)
- Deep data analysis expertise with the ability to find the trends and implications within data to inform sound decisions
- Proven ability to design analytical solutions to tackle complex business problems; and to partner with cross-functional peers to tailor those solutions for the greatest possible impact
- Deep understanding of ML domains, algorithms and standard processes
- Strong data analysis (Python/R) and data engineering skills
- Strong data manipulation skills using SQL
- Creative problem-solving skills
- Relentless execution, resourcefulness, and a track record of delivering results in challenging situations
- Experience acting as the voice of the customer and channeling many points of view, synthesizing them to drive alignment even in times of friction or disagreement
- Experience communicating insights through data with senior-level executives
- Proven experience owning the delivery of large-scale programs (multi $B), experiences, and products from road mapping to delivery, as well as managing elements related to full-funnel and end-to-end user journeys
- Strong customer and partner empathy
What the job involves
- As a Data Scientist/Senior Data Scientist - Analytics, you will play a critical role in continuously improving the Trust organization’s execution framework using processes, systems, and data
- You will partner with Trust domain leaders; and, Product Management, Analytics, Data Science, Engineering and Design to identify areas of opportunity, size impacts and drive insights into operational plans
- You will use predictive analytics to advise marketplace level decisions and ensure solutions meet our stated goals and objectives while accounting for changing market and economic conditions
- You will create the overarching infrastructure and operational strategy to drive measurable impact and scale across the Trust organization’s areas of focus
- Lastly, you will ensure that the needs of our international teams are well represented
- Drive Strategic Insights: Apply strategic, operational and analytics standard processes to secure agreement from multiple partners for long-term solutions, and influence leaders across the Trust organization; building culture, establishing standards, and achieving goals
- Analyze & Identify Opportunities: Drive analysis of key problems to identify the next big opportunity to improve customer experience and trust for buyers & sellers on the platform
- Define & Monitor Metrics: Build and develop KPIs to track the trust experience of users on the platform. You will be responsible for monitoring the metrics and understanding the root causes behind the metric’s movement
- Be Accountable: Define business objectives and measure progress in achieving results; demonstrate strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings
- Guide the Execution of Trust Programs: Lead across teams to address end-to-end customer and product needs, architect test strategies and drive go-to-market
- Develop Mechanisms: Develop frameworks to enhance assessment, monitoring, testing and goal setting standards; and execution excellence. Build sustainable mechanisms to report results and advance issues to internal partners and stakeholders
- Collaborate: Drive strong partnership with key partners across the organization. Partner with Trust leaders to understand critical initiatives, and lead end-to-end innovation across the organization, ensuring partner teams are following strategic and operational standard processes
- Champion Experience Improvements: Champion experience improvements, share best practices and promote operating standards across the Trust organization
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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