Enterprise Account Manager, Mastercard

Dynamic Yield

$90-175k

Salary applicable for candidates based in New York City and San Francisco, other locations may vary

Expert level
Miami
New York
San Francisco Bay Area
Mastercard

Global payments technology company

Job no longer available

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Job no longer available

$90-175k

Salary applicable for candidates based in New York City and San Francisco, other locations may vary

Expert level
Miami
New York
San Francisco Bay Area

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with a fluent understanding of digital A/B Testing and Personalization, strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism at the Executive level
  • At least 10 years of account management, sales and/or management consulting experience
  • Fluency in the digital marketing space
  • Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
  • A knack for building and nurturing VP and C-level relationships at Enterprise accounts
  • A proven track record of owning and growing commercial account relationships, including renewing business
  • Exceptional client-facing and interpersonal skills
  • Excellent presentation skills and the ability to distill complex marketing concepts into simple terms
  • A high degree of intellectual curiosity
  • The ability to work and thrive in a fast-paced startup environment

What the job involves

  • Dynamic Yield is on the lookout for an experienced Strategic Account Director to take charge of a few of our select Enterprise clients in the NAM region, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you’ll be working for
  • Account Directors are a critical component of success for Dynamic Yield
  • As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients
  • We foresee these relationships growing from mutual business arrangements to true partnerships with our clients
  • As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers’ success
  • Establish and maintain business relationships with key decision makers at accounts throughout North America
  • Serve as the main point of contact for client’s issues with their contract and accounts
  • Primarily own the negotiation and closing of renewals and up-sells/cross-sells in the NAM client base
  • Abide by Mastercard’s security policies and practices
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Company values

  • Trust - integrity, respect, openness
  • Agility - urgency and value through innovation
  • Partnership - working as one team for the benefit of all
  • Initiative - taking bold and thoughtful actions

Company HQ

Purchase, Harrison, NY

Founders

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.


People progressing

Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.

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