Information Security Director, Starling Bank

Salary not provided
Expert level
London

More information about location

1-5 days a week in office

Starling Bank

Mobile-first bank offering personal, joint and business accounts

Be an early applicant

Starling Bank

Mobile-first bank offering personal, joint and business accounts

1001+ employees

FintechB2CB2BBankingPersonal financeLendingCredit cardsFinancial Services

Be an early applicant

Salary not provided
Expert level
London

More information about location

1-5 days a week in office

1001+ employees

FintechB2CB2BBankingPersonal financeLendingCredit cardsFinancial Services

Company mission

Anne Boden founded Starling with a clear goal: to build a bank that would help you manage your money, all from one app. Their vision is to give everyone clarity and control over their money so they have the opportunity to enjoy a healthy financial life.

Role

Who you are

  • The role will suit an ambitious information security or cyber specialist, with strong security operational and leadership skills who aspires to the CISO role in the future
  • Be a Self Starter with the ability to lead, inspire and drive change through an organisation
  • Have the ability to be pragmatic while balancing the needs of the Bank against security
  • Have an ability to think and plan strategically and systematically while recognizing the need to deliver to the business requirements
  • Have previous experience working in an operational security role within a financial services or complex IT organisation encompassing service delivery, application development and IT infrastructure
  • An understanding of best practice within Information Security and risk management including standards such as ISO/IEC 27001, NIST, Cyber Essentials and COBIT
  • An understanding of legislation and regulations that impact Information Security within Financial Services
  • An understanding of wider legislation and regulations that impact information Security. E.g. Data Protection Act and GDPR, Freedom of Information Act
  • An understanding of current and emerging threats and countermeasures and the organisational challenges to addressing these threats
  • An understanding of Security threats and countermeasures
  • A good practical knowledge of security technologies and wider business solutions including Identity and access management, SIEM, remote working and cloud technologies
  • Share knowledge and provide guidance on internal bank first line related processes
  • Take responsibility and do the right thing for customers, colleagues and partners
  • It would be great if you have one or more of the following qualifications, but it’s not essential; Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Information systems Auditor

What the job involves

  • Here at Starling we are growing, and we are keen to recruit an Information Security Director as part of our continued investment in Information and Cyber Security capability
  • Reporting to the CISO, the Information Security Director will act as a subject matter expert supporting a specific business line/function
  • The successful candidate will lead the continuous improvement of our Information Security capabilities
  • Manage and maintain the Information Security Policy Framework across Starling Bank that addresses the needs of the Bank, its customers, employees and other stakeholders in line with relevant legislation and industry standards
  • Oversee the Bank’s Information and Cyber Security systems, processes and procedures, and optimise reporting of identified threats and vulnerabilities
  • Manage the Bank’s developing Information Security and Cyber Maturity Framework, including security controls assessment, and mapping of the plan to attain accreditation, e.g. ISO/IEC 27001
  • Maintain the Information Security Risk Register and ensure coherence with the Bank’s Risk Management framework
  • Act as an Information Security point of contact for Business Continuity and Crisis Management Planning; this includes responsibility for initiation and execution of cyber business impact analysis
  • Oversee and contribute to Cyber Incident Response and ensure coherence with the broader business operational and technology response capability
  • Liaise with external bodies and organisations to keep abreast of emerging trends, technologies and legislation that have an impact on Information Security
  • Assist as necessary to investigate security breaches and pursue associated disciplinary and legal matters

Application process

  • Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you!
  • Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:
  • Introductory 45 min interview with our CISO
  • More in-depth 60 min interview - Security team
  • Final 45 min interview - CIO and CISO

Salary benchmarks

Our take

Starling started life focused on consumer banking, they have since found most of their success by competing in the business banking space. They’ve caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.

This progress resulted in them receiving a £100m grant in April 2019 from a body created to boost competition in SME banking, which they're using to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions as well as lending products.

As well as continuing to expand in the UK, they’re expanding in Europe. They’re imminently launching an international bank in Dublin, which will allow Starling to offer its current account across the European Union after Brexit.

Banking for small businesses has historically been ignored even though the experience is poor. Starling is in tune with knowing what their customers want, and they continue to build out their range of third-party products within its banking app thanks to support from its open API. They currently have 11 integrations, including Xero, but that figure continues to grow.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

43% female employees

40% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Apr 2022

$173.4m

LATE VC

Jun 2021

$46.5m

LATE VC

Total funding: $1.1bn

Company benefits

  • 25 days holiday (plus take your public holiday allowance whenever works best for you)
  • An extra day’s holiday for your birthday
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off!
  • 16 hours paid volunteering time a year
  • Salary sacrifice, company enhanced pension scheme
  • Life insurance at 4x your salary & group income protection
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
  • Generous family-friendly policies
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
  • Incentives refer a friend scheme

Company values

  • Do the right thing
  • Listen
  • Aim for greatness
  • Own it
  • Keep it simple

Company HQ

Spitalfields, London, UK

Leadership

Anne Boden

(Founder)

Held senior roles in finance over a 30 year career, including COO for AIB and Head of EMEA for RBS.

Diversity, Equity & Inclusion at Starling Bank

Manuela Torrijos-Simon (Group Financial Controller)

  • In the spirit of Aiming for Greatness and Doing the Right Thing, we want to be the bank with the best approach to Diversity and Inclusion
  • The Always Open Forum at Starling empowers employees to come together and own their areas of interest, supporting their agenda both internally and externally
  • The forum creates a safe space for conversations about all Diversity and Inclusion topics, with the spotlight currently on 3 focus areas; Race and Ethnicity, LGBTQ+ and Mental Health.
  • We’re about to launch a new group to support Disability, and all of these teams help bring Starlings together to improve our workplace

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