Customer service automation
Open for applications
Customer service automation
101-200 employees
Open for applications
101-200 employees
To enable companies to build deep engagement in this new era with conversations that are emotional, empathetic, intuitive, and on brand.
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To enable companies to build deep engagement in this new era with conversations that are emotional, empathetic, intuitive, and on brand.
Customer service plays an essential role for any organisation wanting a long term and profitable business. It’s a critical differentiator and catalyst for customer loyalty, with the majority of consumers saying that bad customer service experiences have caused them to switch brands or service, or back out of a purchase.
Enterprise use of AI has risen exponentially in recent years. Netomi provides companies with a convenient, intelligent, and cost effective way to use this technology to facilitate the best customer interactions on email, chat, and mobile. Its intelligent, conversational AI system allows businesses to activate, manage, and train AI to automatically resolve customer issues, operating more effectively than classic AI chatbots.
Netomi is the market leader in AI-first customer experience, and, with the value of the chatbot market rapidly increasing, it has the space to grow. The company has seen good investment which is allowing it to increase headcount and continue scaling its operations.
Freddie
Company Specialist
Nov 2021
$30m
SERIES B
Mar 2019
$10m
SERIES A
This company has top investors
Founders
Puneet Mehta
(CEO)Previously Senior VP of Engineering and Data Science at Citi for 1 year, Software Engineer & Scientist at IBM TJ Watson Center also for 1 year and Vice President of Engineering at JPMorgan Chase for 3 years.
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