Customer Success Manager Team Lead, Perkbox

Salary not provided
Salesforce
Senior and Expert level
London

2+ days a week in office

Perkbox

Helping businesses care for, connect with and celebrate their employees

Job no longer available

Perkbox

Helping businesses care for, connect with and celebrate their employees

101-200 employees

B2BHRSaaS

Job no longer available

Salary not provided
Salesforce
Senior and Expert level
London

2+ days a week in office

101-200 employees

B2BHRSaaS

Company mission

Perkbox believes employees should feel recognised and appreciated, and know that teams who feel valued accomplish great things.

Company mission

Perkbox believes employees should feel recognised and appreciated, and know that teams who feel valued accomplish great things.

Few candidates hear
back within 2 weeks

40% female employees

-14% employee growth in 12 months

Our take

There is a big movement towards expecting more from your workplace: an inspiring mission, fulfilling work and amazing employee engagement

There is a big opportunity for companies that help businesses make their workplaces attractive. However, it's very hard to get right as companies differ in their approach to culture.

Perkbox have found a hook: with hundreds of perks, discounts, and services from big-name brands. They're now in a position to build upon the platform to tackle employee engagement more widely.

Kirsty headshot

Kirsty

Company Specialist

Benefits

  • Unlimited Holiday
  • All the perks on the Perkbox platform!
  • Free online GP
  • Drinks and snacks in the office
  • £300 learning budget each year for anything work-related
  • A yearly home office budget
  • Enhanced pension scheme
  • Flexible/hybrid working
  • Enhanced sick & parental leave
  • Free counselling sessions (under EAP)
  • Twice yearly blow out parties

Company values

  • Unity
  • Curiosity
  • Trust
  • Spirit

Founders

Previously founded Huddlebuy to increase SME customer acquisition, engagement and retention. Head of Business Development at Yahoo Europe

Chieu Cao

(Advisor)

Worked with Saurav on Huddlebuy. Previously Marketing at Microsoft

People progressing

Joined as a Senior Marketing Manager in 2017. He was promoted to Head of Demand Generation after 7 months. There was no stopping James and he was promoted once again to Marketing Director after 1 year

Diversity & Inclusion at Perkbox

  • We offer our customers a Global solution and we fundamentally believe that we need a diverse and equal workforce in order to be able to serve our diverse customers. We open our doors to everyone and we see our differences as a strength; it’s this philosophy that drives us towards our mission.
  • We believe in the strength of every intersection of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
  • We're proud that our executive leadership team come from 5 different continents and include LGBTQ+ members. Our workforce is made up of 45% women and we're proud to support the parents in our company with enhanced parental leave to support and ensure equal development opportunities.
  • We also believe that remote working is one of the biggest levers for DE&I available to us and the inclusion of hybrid remote working plus flexible hours means that our hard working parents no longer need to miss things like the school run. This goes a long way to support women in the business who historically are more likely to suffer from lack of flexibility in the workplace.
  • When it comes to socioeconomic diversity, we want to ensure that Perkboxers come from all walks of life, which is why we no longer require a university degree for roles where academic qualifications are not essential to the nature of the job.
  • However, there is still lots more to be done and Perkbox are committed to implementing actionable, measurable programmes around DEI to improve Perkbox's representation.

Endorsements

All

Team energy (3)

Opportunities to learn (1)

Meaningful work (1)

Nice people (1)

My opinions are valued (1)

Open and honest communication (1)

Great work is recognised (1)

Flexible working (1)

Perks (1)

Focus on employee wellbeing (1)

Jobs (2)

All locations

Sales & Account Management

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