Technical Support Engineer, Sophos

Endpoint Support Group (ESG), German Speaking

Salary not provided
macOS
Android
Windows
Junior, Mid and Senior level
Remote in Ireland
Sophos

Cybersecurity-as-a-Service

Job no longer available

Sophos

Cybersecurity-as-a-Service

1001+ employees

B2BArtificial IntelligenceSecurityDeep TechMachine LearningSaaSCyber SecurityAutomation

Job no longer available

Salary not provided
macOS
Android
Windows
Junior, Mid and Senior level
Remote in Ireland

1001+ employees

B2BArtificial IntelligenceSecurityDeep TechMachine LearningSaaSCyber SecurityAutomation

Company mission

To develop powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size.

Company mission

To develop powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size.

Few candidates hear
back within 2 weeks

36% female employees

-6% employee growth in 12 months

Our take

Due to the fast-evolving nature of cybercrime, companies can struggle to keep their security up-to-date and resilient. Sophos provides managed cybersecurity services to identify and resolve cyberthreats within all sizes of organisations, combining cutting edge cybersecurity tech with expert support teams.

Leveraging AI and machine learning, Sophos' system automates the detection and blocking of over 99% of threats, meaning its analysts only have to hunt down and stop the most sophisticated attackers. As well as its Managed Detection and Response (MDR) product - which, serving over 15,000 customers, is the most-used on the market - the company also delivers Incident Response Services for those experiencing an active threat.

Sophos is not a new player in the cybersecurity space, but has demonstrated its dedication to innovation with continued product launches, updates, and acquisitions such as that of BAE spinout SOC.OS that have kept its tech at the front of the market. Alongside many of its peers, the effects of the economic climate have caused Sophos to cut staff as it focusses on achieving “the optimal balance of growth and profitability", but this recent hiccup does not take away from its position as a market leader continuously leading adaption in the space.

Kirsty headshot

Kirsty

Company Specialist

Benefits

  • Free annual subscription to the Calm app
  • Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
  • Remote-first working model & hybrid options
  • Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
  • We encourage teams to get together in person periodically to help facilitate teamwork
  • Flexible start and end times for many roles
  • Leadership development program
  • Access to LinkedIn Learning
  • Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
  • Global internal coaching program (Coach Match)
  • Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
  • Paid parental leave, caregiver leave & bereavement/compassion leave available
  • We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
  • Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
  • Health care benefits available worldwide

Company values

  • Simplicity: We strive to embrace design, automation, and re-engineering across our products and business operations. We aim to create instinctive next-gen products that provide IT professionals with exactly what they need to do their jobs efficiently and effectively.
  • Empowerment: We support and enable people to do great work. We trust people to take ownership, to take smart risks, and to deliver results. We encourage people to take action, to seek knowledge, and to question actions inconsistent with our mission, values, or principles.
  • Passion: We care intensely about our success and our impact. We maintain high standards and continuously strive to improve. We inspire others.
  • Innovation: We stay at the forefront and advance the boundaries of what is possible. If we fail, we do it quickly, learn, share the lessons learned, and move forward. We always seek better approaches to what we do.
  • Authenticity: We are genuine, transparent, and honest. We admit our mistakes and strive to remain self-aware. We say what we think, even if it might be difficult.

Funding (1 round)

Jul 2020

$2.7m

SEED

Total funding: $2.7m

Founders

Kris Hagerman

(CEO, not founder)

Former CEO of Corel Corporation, who previously served as Group President of Data Center Management at Symantec. Was also Executive VP and GM of Storage and Server Management at Veritas Software, as well as CEO and Founder of both Bigbook and Affinia.

Jobs (21)

All locations

Software Engineering