Customer Success Manager, Fourth
Travel required: 25% average
Analytics, workforce & inventory management for hospitality
Job no longer available
Analytics, workforce & inventory management for hospitality
501-1000 employees
Job no longer available
Travel required: 25% average
501-1000 employees
Company mission
Fourth's mission is to transform how its customers conquer the day in the increasingly dynamic-paced environment in which they operate.
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Company mission
Fourth's mission is to transform how its customers conquer the day in the increasingly dynamic-paced environment in which they operate.
Our take
Fourth is the global leader in end-to-end restaurant and hospitality management technology solutions. Its SaaS suite includes scheduling, time and attendance, applicant tracking, training, inventory management, procurement, HR, payroll services, analytics, and AI forecasting tools.
This comprehensive offering enables clients to optimise profits, control costs and enhance guest satisfaction, as well as improve employee engagement and manage risk and compliance. Its business intelligence tools means businesses are better connected with their data, giving them visibility, insight and control to achieve more.
Fourth serves thousands of customers, with hundreds of thousands of locations, including big name brands such as Burger King, Mandarin Oriental, Shari's, Soho House and Food First. The company continues to release new products to its suite; such as Fuego, a financial workforce solution to help businesses attract and retain talent.
In the midst of an ongoing hospitality worker shortage, Fourth's ability to support flexible scheduling and virtual hiring could well be part of the solution for many businesses in the sector - which definitely represents an opportunity moving forwards.
Kirsty
Company Specialist
Benefits
- Paid Time Off
- Charity Days
- Refer a Friend Bonus
- Birthday Off
- Paid Maternity/Paternity Leave
- Medical Care Insurance
- Employee Assistance Program
- Health and Wellbeing Initiatives
- Corporate Discounts
- Corporate and Team-building Events
- Retirement Plans
Company values
- Adapt & Grow - We embrace innovation, agility, and continuous improvement to overcome challenges, achieve our goals, and strive for excellence
- Collaboration - When we work together with a common purpose, we achieve collective success
- Respect - Listening with intent to ideas and opinions, we embrace and celebrate differences, empowering people to be their best selves
- Fun - Sharing passion and excitement for everything we do
- Customer Focus - We listen to understand our customers, providing them with the best options to achieve their goals
- Honesty - Authenticity allows us to build trusted relationships. Where there is trust, there is meaning in what we do and who we are
Founders
Clinton Anderson
(CEO, not founder)20 years growth, operations and M&A consulting experience at Bain & Company, and previous President of the Hospitality Solutions business at Sabre Corporation.
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