Senior Product Operations Manager, Ironclad
$180-200k
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. Plus equity
Enterprise software for managing contracts
Open for applications
Enterprise software for managing contracts
501-1000 employees
Open for applications
$180-200k
The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. Plus equity
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- Business & Technical Savvy: You understand how businesses tick, think outside the box, and always look for innovative improvements
- You have a good understanding of engineering principles and ways of working
- Analytical Pro: Research is your playground, and you love breaking down problems to find effective solutions
- Systems Thinker: You're a pro at re-engineering processes, driving change, and delivering top-notch customer experiences
- Project Management Pro: You organize, lead, and inspire cross-functional teams, with the ability to influence without authority
- Agile experience or accreditation is a bonus!
- Communication Wizard: Your excellent communication and interpersonal skills make collaboration across diverse teams a breeze
- Curiosity Champion: You're always excited to dive into new challenges, ask questions, and seek solutions
- Product Operations Enthusiast: With 5 years of experience in product operations, product management, or related roles within B2B SaaS companies, you're ready to make your mark
What the job involves
- Welcome to the Product Operations team – the backbone of our product organization!
- We make sure everything runs smoothly for our product team across the product life cycle
- Our mission? To ensure our team has everything they need to set brilliant strategies, work efficiently, and bring exceptional value to our customers and company
- As the Senior Product Operations Manager, you'll be a pivotal player in developing the systems that help our Product Management, Engineering, and Design functions scale
- You’ll specifically be focused on maturing our operating model, our product life cycle, release and launch processes, and other practices that support how we work
- Product Operations is a brand-new function at Ironclad, giving you the chance to shape our priorities and leave a lasting impact on the organization, the company, and our customers
- Plus, this role is a hub of collaboration, you’ll work with amazing folks across product, engineering, design, marketing, customer success, sales, finance, and analytics
- Optimize Processes and Tools: Spot inefficiencies and implement process improvements
- You’ll streamline how we work to boost productivity and deliver a stellar customer experience
- Prior experience with new product introduction, release management, and agile development is ideal
- Enable the Organization with Data: Partner with our data analytics team to uncover insights that help us keep our finger on the pulse of our products and platform
- Mature Our Operating Model: Elevate our internal rituals like Quarterly Business Reviews, Product Reviews, and status updates with improved templates and processes
- You'll own product tooling, ensuring we have the best tools to support our product organization
- Plus, you'll lead employee onboarding programs creating a seamless experience for new hires to hit the ground running
Otta's take
Sam Franklin
CEO of Otta
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Ironclad’s platform features collaborative tools that facilitate business operations and extract and catalog contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $25 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.1m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company values
- Intent
- Empathy
- Drive
- Integrity
Company HQ
South Beach, San Francisco, CA
Founders
Cai GoGwilt
(CTO & Chief Architect)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(CEO)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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