Director of Sales Operations, JWP (JW Player)

Salary not provided
Senior and Expert level
Remote in UK
JWP (JW Player)

Leader in video technology.

Job no longer available

JWP (JW Player)

Leader in video technology.

201-500 employees

B2BEnterpriseMarketingAnalyticsDigital MediaSaaSAdvertising

Job no longer available

Salary not provided
Senior and Expert level
Remote in UK

201-500 employees

B2BEnterpriseMarketingAnalyticsDigital MediaSaaSAdvertising

Company mission

To power clients worldwide to accelerate strategy, engage audiences, and maximize monetization.

Role

Who you are

  • 8+ years working experience in the Sales Operations function, preferably within a SaaS organization
  • Experience managing a high performing and high growth team
  • Familiarity with defining, refining, and implementing sales processes, procedures and policies that have achieved significant outcomes
  • Proven analytical abilities demonstrated in prior work experience through business intelligence reporting
  • Understand how to work with Inside Sales, Account Management, and Partner teams
  • Competence in conducting a sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
  • Extensive experience operating within Salesforce and other sales systems and tools
  • Excellent written and verbal communication skills combined with strong presentation skills
  • BA/BS in Business, Economics, Finance, or related field or equivalent work experience

Desirable

  • Salesforce Admin Certification
  • Familiarity with Sales Enablement/Intelligence tools such as Salesloft, LinkedIn Sales Navigator, and ZoomInfo
  • Familiarity with Customer Success tools such as Gainsight
  • Familiarity with Partner Portals
  • SQL knowledge

What the job involves

  • Build and grow a strong partnership with the Sales SVP and the overall Sales leadership team globally to drive the strategic direction of the sales organization and to achieve or exceed revenue growth objectives
  • Provide insights into sales efficiency and effectiveness and proactively identify areas to improve the global organization
  • Plan, implement, and execute all Sales Ops activities including strategy and planning (annually and quarterly), forecasting (annually, quarterly, weekly), sales efficiency, pipeline management, compensation management, and process improvements
  • Create a resource model that enables the business to make decisions on where to allocate resources and where to make investment decisions
  • Provide insights into sales performance by geo, industry segment, customer tier, sales territory, and individual sales reps to drive improvements
  • Drive the revenue planning processes used within the sales organization including the equitable assignment of quotas
  • Develop a robust compensation model that provides cost effective incentives for the Sales organization
  • Partner with GTM Enablement on skill development for the sales organization, from onboarding through ongoing training and development
  • Oversee a Business Analyst to ensure that reporting needs are met for revenue generating teams. There is an opportunity to grow the team in the future
  • Collaborate with Revenue Operations stakeholders including CS Ops, Marketing Ops, Partner Ops, Professional Services Ops, and our Manager of Strategy & Insights to collaboratively drive cross functional organizational initiatives forward
  • Along with the rest of the GTM Ops team, evaluate, develop, and maintain cross departmental infrastructure of internal tools for revenue organization

Application process

  • Recruiter Screen
  • 30 minute conversation with a Recruiter to learn more about your background and interests
  • Hiring Manager Screen
  • 30 minute conversation where the Hiring Manager or someone from the team deep dives into your experiences
  • Team Interview
  • 1-2 hour interview where you meet with various team members across the organization including peers on the Revenue Operations team and other internal stakeholders
  • Presentation
  • 30-60 minute presentation to Revenue Operations peers and leadership
  • Final Interview
  • 30-60 minute interview where you will meet with some of our senior leaders

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Online video is an integral part of almost every business' website, from advertisement publishing and sports to eLearning and podcasting. However, whilst video can be hosted through traditional video players that can be embedded on webpages, this technology is not optimized for omnichannel viewing, lacks a viewer analytic structure, and above all, cannot engage audiences on the same level as video platform giants.

JW Player provides a video streaming platform designed to be optimized for omnichannel viewing for any business using video to engage their audience. In addition to providing a high-quality and consistent video player, the company also provides innovative video player bidding technology, ad revenue optimization tools, and real-time viewer engagement analytics.

Whilst the company certainly faces competition from other video engagement platforms, most of these integrate with external video players, whilst JW Player has unified its video player with comprehensive engagement tools. In 2023, JW Player entered the subscription, payments, and identity management game through the acquisition of InPlayer. This indicates the continued growth of JW Player at a time when online customer engagement for businesses is at an all-time high.

Insights

Top investors

Few candidates hear
back within 2 weeks

23% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Jun 2021

$100m

SERIES E

Jan 2016

$20m

SERIES D

Total funding: $145.6m

Company benefits

  • Competitive Paid Time Off
  • Quarterly and Annual Team Events - because team building is important!
  • Professional Career Program and Career Development Opportunities
  • Bi-Annual Hack Weeks for those who are interested in using their coding knowledge
  • Fireside chats with individuals in the JWP

Company values

  • Customer First - Our primary thought is for the Customer’s needs and growth. We do whatever it takes to make our customer successful even when that responsibility is not directly ours. Every action and response we take builds from that
  • Ownership Driven - Our approach to all aspects of the business should be as an owner. If you see an issue, say something. If there’s a challenge others are trying to avoid, step up. If teammates achieve success, be the first to celebrate
  • Share Success - We strive to be indispensable to each other’s goals, development, and success. We win and lose together knowing that sometimes losing is a lesson towards success. We never say “it’s not my job”. We are one team at JW Player
  • Care Openly - We believe giving each other direct feedback while caring for them personally is the best way to grow and benefit the business. Be aware of the attitude you project and take initiative steering others towards positivity
  • Cultivate Learning - We encourage each other to grow our skills and share our practical talents. We openly acknowledge when we don’t understand something. We embrace not knowing as an opportunity to learn and grow
  • Champion Diversity and Inclusion - We believe that diversity fosters a better workplace. We are committed to educating ourselves, valuing each other’s perspectives, and acting in ways that have positive impacts on the company and our community

Company HQ

Garment District, New York, NY

Founders

Experience as Vice President of Operations for About.com from 1998 to 2001. Director of Corporate Development for Nielsen from 2002 to 2004.

Brian Rifkin

(Senior Vice President of Strategic Partnerships)

Experience as Vice President of Sales for About.com. President of A Simple Internet from 2001 to 2007.

Jeroen Wijering

(Co-founder)

Graduated from the Design Academy of Eindhoven in 2006. Co-founded JW Player in 2007.

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