Customer Success Manager REMOTE, Indico

Salary not provided
Mid level
Remote in US
Boston
Indico

Transforming unstructured data into actionable insights

Job no longer available

Indico

Transforming unstructured data into actionable insights

21-100 employees

B2BArtificial IntelligenceEnterpriseBusiness IntelligenceMachine LearningAutomation

Job no longer available

Salary not provided
Mid level
Remote in US
Boston

21-100 employees

B2BArtificial IntelligenceEnterpriseBusiness IntelligenceMachine LearningAutomation

Company mission

To be a leading provider of Intelligent Process Automation solutions, helping businesses automate manual, labour-intensive, document-based workflows.

Company mission

To be a leading provider of Intelligent Process Automation solutions, helping businesses automate manual, labour-intensive, document-based workflows.

Led by a woman
Top investors

6% employee growth in 12 months

Our take

Robotic process automation (RPA) is big business, with the RPA market being estimated to be worth close to $30.85 billion by 2030. Many companies offer RPA solutions, although with around 90% of data in an enterprise often being unstructured text, documents, emails, and images, businesses are looking for new ways to process information.

Indico Data is a company that provides RPA for the insurance, financial services, and healthcare industries. It attempts to use a deep learning technique to automate unstructured content processes for its customers, which include several Fortune 500 enterprises.

The company has been growing quickly over the past few years, with an impressive 100% customer retention rate. It plans to use recent funding to expand the company’s footprint in the RPA industry.

Steph headshot

Steph

Company Specialist

Benefits

  • Life insurance paid by Indico
  • Medical, dental, vision
  • Uncapped vacation time
  • 401k retirement accounts with match
  • Individual professional development budget
  • Dependent care funds and account
  • Monthly phone + internet stipend
  • $1000 work from home improvement fund
  • Health savings account and contribution
  • Company computer
  • Indico service days
  • Monthly virtual game nights

Company values

  • Communication - We will always be as transparent, honest, and straightforward as possible when communicating
  • Commitment - When we commit we follow through — to our customers and each other
  • Authenticity - We represent the signal in the noise. We always position ourselves to earn our customers’ trust
  • Contribute - A rising tide floats all boats. We give our time and energy back to the community regardless of direct benefit to Indico
  • Ownership - We embrace our individual agency to question the status quo. We keep organizational goals in mind while delivering on individual responsibilities
  • Do! Learn! Share! We learn through action without fear of failure. We strive to be our best selves and we share our successes and failures to better those around us

Funding (last 2 of 8 rounds)

Jun 2024

$19m

SERIES C

Dec 2020

$22m

SERIES B

Total funding: $53.5m

This company has top investors

Founders

Before co-founding indico, they were a Board Member for Olin Foundry. They have been an Angel Investor and Advisor for over five companies, including Because Intelligence and Swoop. They worked as an executive-in-residence for 406 ventures as part of the data and cloud practice.

Madison May

(ML Architect)

Before co-founding indico data, they were a Software Developer for imec, which monitored energy consumption in student dorms, and an Open Source Developer for the Python Software Foundation.

Diana Yuan

(SVP of Talent & Operations)

They have been an Advisor for OrganizeTogether and Because Intelligence. Before co-founding Indico Data Solutions, they worked as Head of Operations at Customer Love Series and was President of the TechStars Boston Chapter.