Customer Service Specialist, HONK

Inbound

Salary not provided

$14 - $16 an hour

Junior and Mid level
Remote in US
HONK

Tow & roadside assistance app

Be an early applicant

HONK

Tow & roadside assistance app

101-200 employees

B2BCarsMobilitySaaSMobile

Be an early applicant

Salary not provided

$14 - $16 an hour

Junior and Mid level
Remote in US

101-200 employees

B2BCarsMobilitySaaSMobile

Company mission

To transform the towing and roadside experience for motorists, service providers, insurance companies, and other making roadside assistance a major part of their customer retention strategy.

Company mission

To transform the towing and roadside experience for motorists, service providers, insurance companies, and other making roadside assistance a major part of their customer retention strategy.

Top investors

Few candidates hear
back within 2 weeks

-6% employee growth in 12 months

Our take

HONK Technologies is an industry-leading digital roadside assistance and vehicle transport platform with a digital-first approach.

Providing support to leading insurers, fleets, manufacturers, and retailers by enabling them to deliver roadside experiences and effectively meet the rising need for same-day vehicle transport. Through its digital-first approach, HONK optimizes critical aspects like logistics and fleet maintenance management, enabling businesses to enhance their overall efficiency and productivity significantly.

In recent years, HONK has experienced remarkable growth with the introduction of two new services, one of which emerged as the company's fastest-growing segment. This success was further amplified by securing four major customers through lucrative multi-million dollar deals, which now account for almost one-third of HONK's total revenues. Presently, the company is actively engaged in the expansion of its new services, primarily targeting collaboration with the largest auto insurers in the US while also seeking strategic partnerships.

Freddie headshot

Freddie

Company Specialist

Benefits

  • Cycle to work incentives
  • Medical, dental, and vision insurance
  • Generous PTO

Funding (last 2 of 3 rounds)

Jun 2018

$18m

SERIES B

Mar 2015

$12m

SERIES A

Total funding: $31.8m

This company has top investors

Leadership

Founded www.SendLove.to, KorMethod and betterSHIFT. Advisor for several companies including Healthy Surprise and Earbits before founding HONK in 2014.

Jobs (2)

All locations

Software Engineering