Just Eat provides the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. It also provides the insights, advice, and support its growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector. It also intends to stop using gig workers in Europe due to the fact that the company wants to employ people who get benefits and have job security.

In April 2020. the Competition and Markets Authority announced it was unconditionally approving Just Eat's merger with Takeaway.com.Further the new merged entity agreed to buy Grubhub for $7.3 billion in a move that would result in the world’s largest online food delivery firm outside of China, with operations in 25 countries. The companies said in a statement that the merged entity will focus on popular sectors for food delivery, including the United States, United Kingdom, Germany and the Netherlands.