Symphony originally operated a service akin to Zoom, with the capacity to support data-sharing and multi-person meetings, but with the level of security required by financial companies. In recent years it has expanded into workflow solutions alongside these communication services. So far, there are few single platforms that allow users to easily and securely communicate and share financial content. Symphony is de-fragmenting this industry, and as more companies and individuals turn to digital financing, its product is timely. It's designed to plug into existing systems and stand independently.

By making the focus of its software its security features, the company hopes to later appeal to other markets that require highly secure communication options, such as legal and medical.