Senior UX Researcher, Lokalise
+ Stock
More information about location
Localization platform for agile teams
Job no longer available
Localization platform for agile teams
201-500 employees
Job no longer available
+ Stock
More information about location
201-500 employees
Company mission
To eliminate the hassle of localization by providing tools to automate, integrate, and better manage your translations.
Role
Who you are
- B.A/B.S or M.A./M.S. in a human behavior-related field (HCI, HCD, Cognitive Psychology, Social Science, Information Science, Anthropology or similar)
- Several years of (either startup or corporate) experience as an embedded Product Researcher with the ability to identify and drive value through customer insights
- Experience utilizing various research methods (e.g., usability studies, concept studies, surveys, etc.)
- Excellent communication skills and proficiency in communicating user research findings and insights to a variety of audiences across the organization
- Experience with products made for developers, administrators, or other technical audiences is a plus
- Experience with b2b research is a plus
- Experience with international research is a plus
- Strong ability to plan, prioritize, and execute effectively and independently research studies
- Experience democratizing research across the organization and enabling product partners to conduct research independently
- Ability to communicate effectively with stakeholders across the organization in English
- A research portfolio that demonstrates a collaborative, transparent, and inclusive approach toward the product research process is a plus
What the job involves
- In your role as a Senior UX Researcher at Lokalise, you will be gathering insights from our B2B users, analyzing these insights, and communicating them effectively within the company
- Working closely with our product teams, you will ensure our users' voices are heard, and champion a culture of learning and listening across our organization
- As a Senior UX Researcher, you will play a crucial role in understanding our users and shaping the design and development of an emerging product
- As part of this role, you will be working closely with cross-functional teams and contributing to further customer knowledge across the organization
- Closely collaborate with your design, product, and engineering partners as well as other customer-facing teams to ensure that research is aligned to the highest priority needs of the product area, and that ultimately it informs the product roadmap
- Contribute to the development of a sustainable and scalable research practice for an emerging product pillar that unlocks customer insights and value
- Collaborate across multiple teams to brainstorm questions and ensure they can be answered using data and appropriate research methods
- Be an advocate for the users in ways that nurture a culture of curiosity, learning, listening and cross-team collaboration and partnership
- Exercise flexibility in research methodology (in consideration of different factors and constraints e.g., timeline) by selecting, designing, and utilizing different research methods
- Handle multiple projects and tasks concurrently
- Contribute to building and maintaining strategic frameworks and knowledge bases to foster and further a broad understanding of our users
- Contribute to product research democratization by empowering and enabling product partners to run research projects independently
- Co-create a research roadmap to plan effectively and prioritize research requests and projects
Otta's take
Xav Kearney
CTO of Otta
Localization can be a headache for companies shipping products to new markets, involving lengthy manual work and often highly general tools like Excel. Add to that the complexities of updating localization strategies to align with new agile software development methods, and it can prove a real hurdle for companies looking to expand their global footprint.
Lokalise allows for localization to be centralized and knitted more tightly into the development process, anticipating pernickety issues like formatting errors thrown up if translations require more space in the target language. This is a substantial development on translation-only services, but it’s becoming an industry standard also offered by competitors like RWS and Memsource.
What will help the relatively young Lokalise compete is a 2,500+ strong customer roster, which includes major enterprises like Revolut, Virgin Mobile, and Starbucks. It’s helped Lokalise cause a stir in the industry, and with global expansion on the rise across all major sectors, it should help the company continue its already impressive growth going forwards.
Insights
Company
Employee endorsements
Flexible working
"Working remotely means we manage our energy - not our time and so I find space for everything that matters to me while giving it my all at work...."
Funding (last 2 of 4 rounds)
Feb 2023
$61.7m
LATE VC
Dec 2021
$50m
SERIES B
Total funding: $117.8m
Company benefits
- Coworking allowance
- Unlimited PTO and Work-life balance
- Health insurance
- Top-notch tech equipment to work with
- Parental leave
- Personal development budget
- Stock options
- Fun & close-knit team, on- and offline meetings (off-sites)
- Wellness benefits
- 100% remote async work
- Positive Impact (carbon-neutral company)
- Mental health support
- Full-time remote work
- Company events
- Budget for home office set-up
Company values
- Be direct and kind. Put yourself in others' shoes.
- Support one another. Thrive together.
- Build competence. Keep growing.
- Take ownership. Optimize for impact.
- Aim high. Stay down to earth.
Company HQ
Camden, DE
Founders
Nick Ustinov
(CEO)A serial co-founder and CEO, who has filled these roles at inbox.lv, Vide Infra Group, Double Coffee, Pozitel Telecom, and Roamerapp.
Petr Antropov
(CRO)Has been on the boards of Forticom (where he was also CFO), OK.RU, and Open Media Group, and served as MD at KBC Securities Ukraine. Went on to co-found Megogo.net and Roamerapp, then work in business development at Apply.
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