Enterprise Sales Director, Ushur
Healthcare
$240-300k
OTE
Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location
AI-powered customer experience automation
Open for applications
AI-powered customer experience automation
201-500 employees
Open for applications
$240-300k
OTE
Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location
201-500 employees
Company mission
Ushur's mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.
Role
Who you are
- 7+ years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000
- A demonstrated track record where you consistently have met or exceeded annual quota
- Subject matter expertise in healthcare with rich experience working with health plans and benefits
- Possess a deep understanding of how technology is leveraged both within health plans and how they interact with their members, brokers and other key stakeholders
- Familiar with how health plans and healthcare companies select technology and solution providers
- Experience at a fast-paced high growth startup environment
- Capable of presenting sophisticated technology solutions at the C-level
- Superb written and oral communications skills
- Ability to own the entire sales cycle from Lead Generation to Contract Close
- Bias to action, high sense of urgency and energy
What the job involves
- Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations
- Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform
- Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts
- Collaborate internally with Sales Consultants and Industry Market Leaders to create industry relevant presentations and demonstrations for the target market and function
- Develop proposals, business cases and ROI model for and with Clients
- Partner with Customer Success Teams to ensure Client success with Proofs of Concept and Programs in Production
- Acquire and maintain a working knowledge of the Ushur Platform
Otta's take
Theo Margolius
COO of Otta
A positive customer experience is essential to prevent sales friction and boost revenue as a business, but managing every client interaction can be tough. Whilst automation technology can help reduce this workload, existing solutions generally tackle either front-end customer service or back-office automation, isolating the processes from each other despite both being automatable.
Ushur provides an AI-powered customer experience automation platform, providing no-code tools that can help businesses automatically interact with customers and boost conversion rates at scale. In addition to handling the end-to-end customer acquisition and onboarding process, the platform also includes functionality for the automation of back-office process handling whilst maintaining compliance with HIPAA, GDPR, and other major privacy regulations.
Whilst the plethora of specialized customer experience solutions on the market presents challenges to the company, Ushur's unification of front-end and back-end automation allows it to stand out. When combined with its no-code approach, the company claims it can greatly reduce time spent on manual sales processes, whilst ensuring customer experiences are frictionless and data is handled professionally. Recent funding will enable it to expand its experience automation portfolio, develop its AI, and expand into new regions and verticals.
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2023
$50m
SERIES C
Feb 2021
$5m
SERIES B
Total funding: $92m
Company benefits
- 100% covered, top-of-the line health benefits for all employees
- Flexible work hours, potential to work remotely, and easy parking at the office
- Supportive and collaborative work environment that promotes a culture of learning
- We empower our team members to innovate and do the extraordinary
Company values
- People First - Usher's people are their biggest asset. Prioritizing their well-being, celebrating their diversity, enabling them to bring their whole self to work, and empowering them to do the extraordinary are foundational to everything Ushur strives to do.
- Pursuit of Excellence - Ushur relentlessly pursues excellence in everything they do. They accept failures as part of the process as we maintain an unwavering commitment to staying the course and never giving up. Our customers, our partners, and above all our colleagues deserve nothing less.
- Growth Mindset - Ushur enables and inspires its people to pursue lifelong learning. Encouraging such a growth mindset empowers them to solve complex problems and become better versions of themselves, independent of their educational, social, and economic backgrounds.
Company HQ
Santa Clara, CA
Founders
Simha Sadasiva
(CEO)Previously Principal Engineer at Clearwater Networks and Senior Director of Session Delivery Network Solutions at Dialogic, Inc.
Henry Peter
(CTO)Previously Product Architect at Dialogic, System Architect at Veraz Networks and Systems Engineer at Lucent Technologies.
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