$240-300k
OTE
Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location
AI-powered customer experience automation
Job no longer available
AI-powered customer experience automation
201-500 employees
Job no longer available
$240-300k
OTE
Plus equity. Base pay offered may vary depending on skills, experience, job-related knowledge and location
201-500 employees
Ushur's mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.
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Ushur's mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.
A positive customer experience is essential to prevent sales friction and boost revenue as a business, but managing every client interaction can be tough. Whilst automation technology can help reduce this workload, existing solutions generally tackle either front-end customer service or back-office automation, isolating the processes from each other despite both being automatable.
Ushur provides an AI-powered customer experience automation platform, providing no-code tools that can help businesses automatically interact with customers and boost conversion rates at scale. In addition to handling the end-to-end customer acquisition and onboarding process, the platform also includes functionality for the automation of back-office process handling whilst maintaining compliance with HIPAA, GDPR, and other major privacy regulations.
Whilst the plethora of specialized customer experience solutions on the market presents challenges to the company, Ushur's unification of front-end and back-end automation allows it to stand out. When combined with its no-code approach, the company claims it can greatly reduce time spent on manual sales processes, whilst ensuring customer experiences are frictionless and data is handled professionally. Recent funding will enable it to expand its experience automation portfolio, develop its AI, and expand into new regions and verticals.
Freddie
Company Specialist
Feb 2023
$50m
SERIES C
Feb 2021
$5m
SERIES B
This company has top investors
Founders
Simha Sadasiva
(CEO)Previously Principal Engineer at Clearwater Networks and Senior Director of Session Delivery Network Solutions at Dialogic, Inc.
Henry Peter
(CTO)Previously Product Architect at Dialogic, System Architect at Veraz Networks and Systems Engineer at Lucent Technologies.
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