Customer Experience Associate, Rent the Runway

Part-Time

Salary not provided

$16/hr: MA, CO, OR, TX, IL, AZ, VA, FL or $14.50/hr: TN, KS

GSuite
Slack
Zoom
Junior and Mid level
Remote in US

More information about location

Rent the Runway

Women's clothing subscription service

Open for applications

Rent the Runway

Women's clothing subscription service

501-1000 employees

B2CSustainabilityFashionConsumer GoodseCommerce

Open for applications

Salary not provided

$16/hr: MA, CO, OR, TX, IL, AZ, VA, FL or $14.50/hr: TN, KS

GSuite
Slack
Zoom
Junior and Mid level
Remote in US

More information about location

501-1000 employees

B2CSustainabilityFashionConsumer GoodseCommerce

Company mission

Rent the Runway's mission is to power women to feel their best every day.

Company mission

Rent the Runway's mission is to power women to feel their best every day.

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

-6% employee growth in 12 months

Our take

Rent the Runway seeks to profit from two important trends in apparel consumption: wanting to stay on top of the latest fashion trends while living and purchasing sustainably. By providing a platform for women to rent designer pieces, its users can have it all.

The company allows users to rent, subscribe, or buy designer apparel and accessories. It achieves this with its network of partnerships with hundreds of top designers and managing the crucial but complicated logistics in-house. It offers its partnered brands sophisticated analytics about potential customers in return for lower prices on designer garments.

Rent the Runway is now focused on diversifying revenue streams while reducing its costs. Its recent partnership with Amazon is an example of this new direction: while it will use this chanel sell to clothes previously rented through its platform, it will for the first time be selling new clothes based off of rental items modified in line with market data.

While moves such as this may well shift Rent the Runway towards profitability, it also risks undercutting the company's central message of sustainability and supporting the circular economy. The company believes that by creating better quality clothing it will nonetheless be aiding in the fight against fast fashion. Time will tell if this move helps or hinders the sustainability movement, but it is likely to boost Rent the Runway's bottom line regardless.

Freddie headshot

Freddie

Company Specialist

Benefits

  • Paid Sabbatical after 5 years of continuous service
  • 401k match
  • Exclusive employee subscription and rental discounts
  • Generous Paid Time Off including annual leave, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Competitive Stakeholder Pension - taking care of your future
  • Company wide events and outings - our team spirit is no joke - we know how to have fun!
  • Hybrid Work - our corporate employees have the option to work remotely 3 days a week, in accordance with Company policies
  • Work from home opportunities
  • Comprehensive health, dental care and dependents care from day 1 of employment - Your health comes first and we’ve got you covered.

Company values

  • Great ideas can come from anywhere
  • Opportunity is yours for the taking
  • Risk and failure are encouraged
  • Embrace and trust the RTR Family

Funding (last 2 of 10 rounds)

Apr 2021

$70m

SERIES G

Apr 2020

$100m

SERIES G

Total funding: $491.2m

This company has top investors

Leadership

Prior to Rent the Runway, was director of business development at IMG where she focused on the creation of new media businesses for IMG's fashion division.

Jobs (4)

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People, HR, Recruitment