Partner Development Manager, Aircall
Cloud-based call centre and phone system
Job no longer available
Cloud-based call centre and phone system
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- Experience successfully prospecting and building new tech partnerships
- Proven ability to negotiate and execute growth-centric partnerships
- Understanding of partner’s business & PaaS/SaaS business models
- Strong internal stakeholder management
- Self-motivated, self-directed, heavily prioritizing and measuring impact
- Can work well together and independently
- Can communicate effectively at all levels. Not afraid to speak to anyone in a perfectly fluent level of English
- Thrive in ambiguity and change
Desirable
- Understanding of APIs and App Development
- Experience defining new segments for growth through partnerships
- Experience driving revenue through partners with structured programs and strong program management skills
- Data driven, you know the importance of drawing insightful conclusions from data sets, and use it in your daily work to answer critical questions
- Experience in CcasS or UcaS company
- Familiarity with Salesforce
What the job involves
- The Partner Development Manager (PDM) understands the needs of the business and sources new partners to meet those needs. PDM works alongside those partners as they build, launch and scale their integrations
- You will unlock partnership opportunities to enable Aircall to accelerate our largest strategic initiatives
- You’ll work closely with the revenue and product teams to identify the biggest areas of opportunity, and you’ll get creative with new ways for partners to create more value for our customers, our partners, and Aircall
- Define growth opportunities and identify strategic partners that will unlock those opportunities for Aircall
- Build the pipeline of partners that will meet your goals and nurture them from prospect to publication
- Research and prospect ideal partners and gather key business information through thoughtful and collaborative conversations with the partner
- Support the continuous development of our Ecosystem partners in close collaboration with the rest of the Partnerships team and other stakeholders in the organization
- Get creative in the way that we build partnerships — test new models that create exponential value for our partners and for Aircall
- Collaborate closely with product and GTM teams, to identify key opportunities
Otta's take
Xav Kearney
CTO of Otta
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.
Insights
Few candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company benefits
- Food Allowance
- Snacks & Drinks
- Medical Insurance
- Flexible remote policy
- Retirement Savings Plan
- Outings & Events
- Fitness Fund
- Commuter Benefits
- Referral Bonus
Company values
- Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
- Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
- Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
- Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.
Founders
Jonathan Anguelov
(CSO)Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.
Pierre-Baptiste Béchu
(VP of Communications Platform)Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.
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