Customer Success Manager, Practi
£30-45k
Plus bonus
3 days a week in office (Waterloo, London)
Smarter patient conversion for dentists.
Job no longer available
Smarter patient conversion for dentists.
21-100 employees
Job no longer available
£30-45k
Plus bonus
3 days a week in office (Waterloo, London)
21-100 employees
Company mission
To free healthcare practitioners from the distraction of admin, so they can focus on providing the best patient care.
Jump to section
Company mission
To free healthcare practitioners from the distraction of admin, so they can focus on providing the best patient care.
Many candidates hear
back within 2 weeks
50% female employees
Our take
Healthcare practitioners worldwide grapple with the time-consuming nature of administrative work, a crucial but often overwhelming aspect of running a practice. Recognising this, Practi is changing how practitioners run their practices by offering cutting-edge software solutions designed to automate and streamline administrative processes, alleviating a significant burden on healthcare professionals.
Originally focusing on the dental industry, Practi has demonstrated its viability and value in the market. The well-funded startup is strategically positioned for substantial growth. With a solid foundation in the allied healthcare sector, Practi is poised to expand its footprint into various healthcare verticals.
As Practi gains momentum and scales its operations, the company continues to invest in talent acquisition to accelerate the ongoing development of its software. The success of its market launch serves as a testament to Practi's commitment to enhancing the efficiency of healthcare practices, allowing practitioners to devote more time and energy to their primary focus - patient care.
Kirsty
Company Specialist
Benefits
- Annual Bonus
- 28 Days Holiday
- Pension
- Life Insurance
- An annual budget for a range of other benefits, including a health cash plan
- Away Days
- Flexible Working
Company values
- Courage
- Trust
- Ambition
- Humanity
- Curiosity
- Play
Funding (2 rounds)
May 2023
$7.3m
SEED
Sep 2022
$4.7m
EARLY VC
Total funding: $11.9m
Founders
Joss Duggan
(Co-Founder & CEO)Ex-Deloitte Digital, successfully exited his first FinTech start-up in 2018 to ComparaOnline in LatAm, led the Product & Agile Transformation at GSK.
Diversity & Inclusion at Practi
Avani Lal (Head of Strategy & Operations)
- Building a company to serve clinicians and patients in healthcare means we need to maximise our diversity of thought, so we can bring the best solutions to bear on such important problems. We also know that diversity of thought is a product of diverse talent, which manifests itself in many ways.
- Gender, sexual orientation, ethnicity, neurodiversity and socio-economic background are all areas that we spend time thinking about and we want to see many more applications from typically under-represented groups.
- We have a 50/50 gender split across the company and 33% of our amazing colleagues are people of colour - whilst these only represent two dimensions of diversity, we are consistently looking for new ways to find, attract and retain incredible colleagues.
Articles
Endorsements
All
Team energy (2)
Opportunities to learn (1)
Autonomy (1)
Meaningful work (1)
Intelligent people (1)
Supportive management (1)
Diversity is a priority (1)
Flat hierarchy (1)
Practi is a great place to work if you like being in a small tight knit team where everyone knows each other and works collaboratively. I also love that we're working to really revolutionalise the dental industry and enable patients to get the care they need.
Design
Meaningful work
Feb 2024
Currently there's only leadership, and then the rest of us, and we frequently exchange ideas with and solve problems together. Leadership is also very approachable and always happy to answer questions or help
Design
Flat hierarchy
Feb 2024
I get to take ownership on projects that are super interesting and complex, with the support I need but it's freeing to be able to take charge of the process and decisions
Design
Autonomy
Feb 2024
Everyone is a real expert and passionate about the area they work in. It is energising and inspiring being surrounded by intelligent and talented people and means you learn so much from the people around you.
Operations & Strategy
Intelligent people
Jan 2024
The CEO and leadership team really care about employees and the employee experience. There is a lot of trust demonstrated by leadership in the team but they are also there to help support and get into the detail with you when something is difficult.
Operations & Strategy
Supportive management
Jan 2024
The energy in the office is really fun and supportive. Everyone is interested in and supportive of other people's work and it is a really collaborative environment. We also have a great balance of enjoying each others company socially whilst not letting social events get in the way of seeing our friends and family outside of work.
Operations & Strategy
Team energy
Jan 2024
Young start-up with a lofty mission. We literally went to market as I started. When you combine a lofty mission and a super young startup, the result is you end up learning lots from super talented people.
Sales & Account Management
Opportunities to learn
Jan 2024
Diversity and gender metrics are visible in our OKRs. CEO's communication and transparency to achieve balance in both these areas is exemplary. There is a clear effort to ensure balance is achieved whilst maintaining a happy growth culture.
Sales & Account Management
Diversity is a priority
Jan 2024
Everyone is friendly but more importantly hungry. I'm in Growth team and I can tell you everyone wants to smash goals. Cross collaboration with other verticals is seamless. There is no politics. Everyone is happy to help and learn.
Sales & Account Management
Team energy
Jan 2024
