UX Researcher, Databook
Plus bonus and equity
More information about location
Strategic Relationship Management platform
Job no longer available
Strategic Relationship Management platform
101-200 employees
Job no longer available
Plus bonus and equity
More information about location
101-200 employees
Company mission
To help improve rep performance at scale.
Role
Who you are
- As a growing product team focused on the innovative DatabookGPT platform, we are seeking a UX Researcher passionate about the initial stages of product development and adept at tackling challenges in a dynamic environment
- At least 3-5 years of experience in user research or a related field, preferably within a tech or SaaS environment
- Excellent interpersonal skills to effectively engage application users, generate enthusiasm, and gain their commitment for in-depth research activities
- Experience with enterprise-level product strategy, particularly in creating and scaling user-centric solutions
- A keen interest in directly engaging with users to deeply understand their needs and ensure successful deployment of new features
- Enthusiasm for startup environments, demonstrating initiative and a hands-on approach to problem-solving
- Strategic thinking skills to prioritize impactful activities in a fast-paced setting
- Understanding of the sales technology landscape and enterprise sales processes
What the job involves
- We are seeking a UX Researcher to join our team during the exciting launch of DatabookGPT, a platform set to revolutionize sales strategies with its advanced, personalized account intelligence
- In this role, you will focus on understanding the impact of Generative AI on the sales technology ecosystem
- Your research will identify opportunities for DatabookGPT to integrate and enhance sales processes, helping us to strategically position ourselves within the market
- Collaborating closely with product managers, engineers, and other stakeholders, you will explore how emerging technologies can be harnessed to deliver significant value to our users and maintain DatabookGPT's competitive edge
- Your findings will guide the development of features that support and enhance the productivity of sales professionals
- Reporting directly to the Senior Product Manager of DatabookGPT, you will play a crucial role in shaping our strategic direction
- Work closely with product and business teams to identify and prioritize research topics
- Design and conduct qualitative and quantitative research using methods like interviews, usability tests, and surveys to gather actionable insights
- Establish a continuous feedback loop with users, directly translating research into product improvements
- Perform and document competitive and market analysis to benchmark products and identify industry trends
- Develop and implement an efficient system to aggregate and analyze user and customer feedback from various sources, ensuring comprehensive insights across the company
- Act as a thought leader in user-centered research, promoting best practices and facilitating workshops on key UX principles (e.g., Accessibility, Usability)
- Communicate research results effectively to stakeholders across functions, including design, product management, and engineering, ensuring insights are integrated into development processes
- Prepare and present concise reports on research findings to support data-driven decision-making within the organization
- This role offers the opportunity to significantly influence product direction, quickly see tangible results from your efforts, and collaborate closely within a dedicated team
Our take
Databook delivers the industry's first Strategic Relationship Management (SRM) platform, to enable sellers to create, manage, and maintain strategic relationships at scale. The platform encompasses a range of tools to help sales teams increase productivity and performance, with the flexibility to grow with companies as they develop.
The platform provides data-driven insights on everything from opportunity intelligence to propensity to buy, and stands out for crafting deliverables that are customized to key clients. Running entirely out of the cloud, it also makes it possible for its clients to minimize hardware outlay. By providing personalized, real-time insights, Databook makes it possible for successful businesses to expand their operation by recognising which companies are the most likely to buy.
Competition in this field is rife, with HubSpot Sales Hub, Guru, Showpad Content and Highspot among the companies rivalling Databook. But the solution has been praised for being particularly user-friendly, with key features accessible via a few straightforward clicks. Databook now serves an impressive roster of clients, including Microsoft and Salesforce, which is a clear indicator of the company’s reputation and scalability.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Mar 2022
$50m
SERIES B
Apr 2021
$16m
SERIES A
Total funding: $71m
Company benefits
- Equity
- Employee referral bonus program
- $500 USD (or local currency equivalent) learning stipend
- Complimentary subscription to Masterclass
- $750 USD (or local currency equivalent) budget for home office equipment
- Medical, Dental and Vision care contributions
- 401k Retirement Plan
- 4 weeks vacation plus holidays
Company HQ
Evergreen Park, Palo Alto, CA
Articles
Founders
Anand Shah
(CEO)They were an Analyst at Ernst & Young, then Goldman Sachs. Formerly an Engagement Partner at Accenture. Co-founded Databook in 2016.
Alex Barrett
(Product)They studied Modern Languages at Cambridge University. Producer at Al Jazeera, Blakeway Productions and the BBC. Co-founded Databook in 2016.
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