See other companies on Otta

Monzo

Digital-only bank platform and marketplace

1001+ employees
  • Fintech
  • B2C
  • B2B
  • Banking
  • Marketplace
  • Personal finance
  • Financial Services
  • Mobile
City of London, London, UK

Company mission

To build a new kind of bank that makes money work for everyone.

Top investors

Many candidates hear
back within 2 weeks

42% female employees

19% employee growth in 12 months

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.

Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.

With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).

After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.

Benefits

  • Work From Home Opportunities + we'll pay for any equipment you need to do your job
  • 24 days holiday a year, plus bank holidays
  • Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
  • Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
  • Employee Assistance Programme
  • Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
  • Flexible working hours
  • Learning budget of £1,000 a year
  • Aviva Pension Scheme + 4% Employer Contribution
  • 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
  • 3 months of secondary caregiver leave at 100% pay
  • Unum Life Insurance
  • Access to fertility and family-forming health benefits via Fertifa
  • Abellio Season Travel Tickets + Cycle-to-Work Scheme

Company values

  • Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
  • Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
  • Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
  • Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
  • Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
  • Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.

Funding (last 2 of 18 rounds)

May 2024

$190m

LATE VC

Mar 2024

$432m

LATE VC

$1.9bn

Total funding

This company has top investors

Founders

Founder of HipDial. Former Software Engineer at Starling Bank.

People progressing

Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.

Jobs (30)

All locations

Software Engineering

People, HR, Recruitment

Monzo 1Monzo 2