Customer Support, Modsquad

German Bilingual Speaker

Salary not provided
Zendesk
Junior level
Remote in US
Modsquad

Global customer experience service provider

Be an early applicant

Modsquad

Global customer experience service provider

1001+ employees

B2BEnterpriseConsultingCustomer serviceDigital MediaOutsourcing

Be an early applicant

Salary not provided
Zendesk
Junior level
Remote in US

1001+ employees

B2BEnterpriseConsultingCustomer serviceDigital MediaOutsourcing

Company mission

Reinventing the Customer Experience Services industry.

Company mission

Reinventing the Customer Experience Services industry.

Led by a woman

Some candidates hear
back within 2 weeks

-11% employee growth in 12 months

Our take

Founded in 2007, the company ModSquad reinvented customer support systems within content moderation, community management, and social media. Initially known as Metaverse Mod Squad (and still is in the UK) the company was even one of the first to venture into the metaverse.

The company’s remote network of Mods (customer engagement professionals) provide omnichannel support through its Cubeless patent-pending security platform, enabling companies (including the NFL, Zendesk, and EA) to confidently outsource their CX services on a global scale.

The company’s unique approach to providing enhanced customer experiences on behalf of its clients has garnered numerous high-profile international awards over the years, as its diversified, scalable, and industry-adaptable service offerings have brought innovation to companies of all sizes. ModSquad’s sustainable growth trajectory and continued expansion have it well set to remain the leading CX Service provider.

Freddie headshot

Freddie

Company Specialist

Benefits

  • Remote-First
  • International Employee Benefits Vary by Region

Leadership

Former Partner at Hughes & Pritchard LLC and Associate at Winterbotham Law.

Jobs (5)

All locations

Marketing