Customer Support Representative, Solutions By Text

Salary not provided
Excel
Salesforce
Hubspot
Junior and Mid level
Remote in US
Solutions By Text

Enterprise texting solutions

Open for applications

Solutions By Text

Enterprise texting solutions

101-200 employees

B2BEnterpriseCommunicationSaaSTelecommunicationsAutomation

Open for applications

Salary not provided
Excel
Salesforce
Hubspot
Junior and Mid level
Remote in US

101-200 employees

B2BEnterpriseCommunicationSaaSTelecommunicationsAutomation

Company mission

To evolve the way businesses interact with their customers.

Company mission

To evolve the way businesses interact with their customers.

Some candidates hear
back within 2 weeks

20% employee growth in 12 months

Our take

Business text messages are an increasingly popular tool for marketing and communication, with proven high returns on investment and increased customer engagement. However, adding SMS capabilities into existing company operations can be complicated. Solutions By Text supplies an enterprise texting solution to enable companies to adopt communication and marketing by text, and reach more customers more effectively.

Solutions By Text was founded in 2008, and stands out for being the only compliance-first enterprise texting solution. Its range of products includes Two-Way Texting, Pay By Text, and Verify By Text - as well as business tools - and it also supplies consulting. The company’s services are grounded in compliant logic and led by regulatory direction, and are simple to employ as they may be integrated into a company’s existing software platform.

Solutions By Text serves an impressive list of clients including leading banking and auto finance brands. The company has seen good investment that will fuel its growth and increase the adoption of its solutions across the consumer finance lifecycle. It has also launched embedded payments within its texting platform through a collaboration with Nuvei Corporation, demonstrating the company's desire to keep enhancing its offering.

Freddie headshot

Freddie

Company Specialist

Benefits

  • 20 Days PTO
  • 401k (3% Matching)

Company values

  • Innovation
  • Inspiration
  • Passion
  • Collaboration
  • Communication
  • Commitment
  • Authenticity
  • Quality
  • Accountability
  • Integrity

Funding (2 rounds)

May 2024

$110m

GROWTH EQUITY VC

Nov 2021

$35m

LATE VC

Total funding: $145m

Leadership

Danny Cantrell

(Co-Founder)

Former CEO of the company. Co-Founder of Powered By Text, and former Founder and CEO of Ministry by Text. Also founded Marketing Response Solutions.

Mike Cantrell

(Co-Founder)

Former President of the company. Co-Founder and COO of Powered By Text. Previously the National Director of Customer Acquisition for Bally Total Fitness.

Jobs (3)

All locations

Operations & Strategy

Finance, Legal & Compliance