Customer success software
To help technology companies build their business and make their customers more successful.
Norrmalm, Stockholm, Stockholms län
Some candidates hear
back within 2 weeks
32% employee growth in 12 months
COO of Otta
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a wide range of solutions, from customizable customer health score to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022, a Series A. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
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