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Consumer-directed health and care experience

201-500 employees
  • Healthcare
  • B2C
  • B2B
  • Personal health
  • Mobile
  • MedTech
2 South Park Street, San Francisco, California 94107

Company mission

To put people in charge of their health and care.


Female leader
Top investors

Few candidates hear
back within 2 weeks

47% employee growth in 12 months

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

More than 60% of US workers who receive health insurance are enrolled into an employer-funded/managed self-insured plan. While such plans can reduce premiums for employers, this typically comes at the cost of quality and increased friction, as opposed to self-insuring through a traditional insurance company.

Transcarent has built a unified digital platform that allows insured patients to access several different healthcare services via a single tool - including consultations, ordering and renewing medications, and chatting with medical practitioners. Speed is a key cornerstone of its approach: so far, the company has been able to connect patients with practitioners in 60 seconds on average.

The business has grown steadily, merging with BridgeHealth and partnering with Walmart, and now serves over a million members across the US. With a substantial amount of funding, Transcarent has entered the world of healthcare Unicorns.

Company values

  • People - We put our Members first, believe our People are our greatest asset, and strive to be the best partners
  • Active Learning - We constantly aim to improve and help one another grow by asking “how can I do better?”
  • Care - We are driven by our mission and put care ahead of cost - treating everyone with compassion and empathy
  • Energy - We are doers - we move quickly and with good judgement
  • Results - We deliver measurable results and bring a results-oriented mindset to every challenge

Funding (last 2 of 3 rounds)

Jan 2022



Jun 2021




Total funding

This company has top investors


Former CEO at Enterprise Systems, Allscripts and Livongo and Founder & Managing Partner at 7wireVentures for 7 years.

Snezana Mahon

(COO, not founder)

Qualified pharmacist with experience as a Vice President at Evenorth and Express Scripts prior to being made COO for Transcarent.

Praful Kaul

(CTO, not founder)

An electrical engineering, computer science and MBA graduate, they have extensive experience in software engineering prior to becoming CTO for Transcarent.