Customer Support Representative, Grow Therapy

$46.7-57.7k

Entry and Junior level
Remote in US
Grow Therapy

Tech-enabled mental health group

Job no longer available

Grow Therapy

Tech-enabled mental health group

501-1000 employees

HealthcareB2CPersonal healthInternal toolsMental health

Job no longer available

$46.7-57.7k

Entry and Junior level
Remote in US

501-1000 employees

HealthcareB2CPersonal healthInternal toolsMental health

Company mission

To fundamentally transform mental healthcare accessibility.

Company mission

To fundamentally transform mental healthcare accessibility.

Top investors

Some candidates hear
back within 2 weeks

208% employee growth in 12 months

Our take

Mental health issues affect about 20% of Americans, so there’s an immense need for qualified mental healthcare in the US. However the vast majority of therapists don’t accept insurance due to the prohibitive administrative workload involved. This leaves therapy out of reach for many Americans. So it’s no surprise that the Grow Therapy platform has seen skyrocketing popularity since it was founded in 2020.

Grow Therapy helps therapists open their own in-network practices, providing the technology, support, and resources to tackle the extra operational workload that would allow them to take insurance. It’s currently live in 13 states, and is working in partnership with all the major insurance payers including Humana, Aetna, Cigna.

The company has clearly grown into a solid market niche, and recent Series B funding will help expand that niche, growing the company's presence to all 50 states and improving its platform's capabilities. While this will intensify the competition between Grow and larger rivals Alma and Quartet Health that are operating in the same space, this is a big enough market for several major participants.

Kirsty headshot

Kirsty

Company Specialist

Benefits

  • Remote office setup: $1000 stipend for remote employees to equip your home office
  • Wellness stipend: $300 to spend on things that helps you take care of yourself
  • Meals on us: Lunch and dinner in office to fuel your body and your mind
  • Mental health break: Take 2 hours every week to journal, exercise, or sleep in
  • Winter break: Unlimited PTO and a week off in December to recharge
  • Learning stipend: $500 to spend on things that helps you grow in your career

Company values

  • Therapists are the center of our world: We take care of our therapists, so that they can take care of us all
  • Structured thinking earns ears: We structure our thinking so that our goals are always front and center
  • Ideate constantly, share openly: We celebrate curiosity and open mindedness so that our teams can collaborate with confidence
  • Early evaluation, continual learning: We never launch and forget. We always evaluate our decisions so we can continuously innovate
  • Kindness & humility are prerequisites: When things go well, we share the credit. When things go poorly, we shoulder responsibility

Funding (last 2 of 3 rounds)

Apr 2024

$88m

SERIES C

Sep 2022

$45m

SERIES B

Total funding: $148m

This company has top investors

Leadership

Previously CFO at Campus Enterprises, before moving into investment at Apollo Global Management and then Blackstone.

Alan Ni

(CTO)

Worked as a product manager at Google, HVF Labs, and then Stripe.

Is completing both a doctorate of medicine and a master's course in business administration at Harvard.

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