Director of Customer Support, Canary Technologies

Salary not provided
Senior and Expert level
New York
Canary Technologies

Providing hospitality technology

Open for applications

Canary Technologies

Providing hospitality technology

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Open for applications

Salary not provided
Senior and Expert level
New York

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Company mission

To help hoteliers thrive through innovative software solutions.

Company mission

To help hoteliers thrive through innovative software solutions.

Top investors

Few candidates hear
back within 2 weeks

59% employee growth in 12 months

Our take

Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.

Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.

Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.

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Freddie

Company Specialist

Benefits

  • Training and career development
  • Our health insurance has you covered on day 1
  • Flexible working hours
  • Regular team building events
  • A travel stipend for when you stay at Canary hotels
  • Internal promotions from within the team
  • Kitchen stocked with fruit, snacks, coffee, and more
  • We're a diverse and global team

Company values

  • We are open, honest & direct: We share what we believe, and we trust each other to do the same
  • We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
  • We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
  • We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
  • We care: We show up every day committed to achieving Canary's mission
  • We make it happen: We relentlessly drive towards results and continually go the extra mile

Funding (last 2 of 4 rounds)

Jun 2024

$50m

SERIES C

Oct 2022

$30m

SERIES B

Total funding: $95.2m

This company has top investors

Founders

Harman Singh Narula

(Co-Founder & CEO)

Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.

Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.

Jobs (18)

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Software Engineering

People, HR, Recruitment

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Finance, Legal & Compliance