Customer Success Manager, Zip

$100-140k

OTE

+ Start-up equity.

JIRA
NetSuite
ServiceNow
Senior level
Remote in US
Zip

Business procurement software

Be an early applicant

Zip

Business procurement software

501-1000 employees

B2BEnterpriseInternal toolsAutomationProcurement

Be an early applicant

$100-140k

OTE

+ Start-up equity.

JIRA
NetSuite
ServiceNow
Senior level
Remote in US

501-1000 employees

B2BEnterpriseInternal toolsAutomationProcurement

Company mission

Zip's mission is to bring a consumer grade user experience to B2B purchasing.

Company mission

Zip's mission is to bring a consumer grade user experience to B2B purchasing.

Top investors

Some candidates hear
back within 2 weeks

Our take

Business-to-business purchases are a far more difficult process than the experience of buying goods and services as a consumer. In large enterprises ordering a piece of equipment or hiring agency expertise kicks off a laborious process requiring sign offs from a multitude of decision makers before any purchase can take place. Zip exists to solve this problem with a procurement workflow platform which is aimed at simplifying enterprise procurement functions.

Using its platform procurement teams can initiate a purchase which is then routed across all relevant departments in a streamlined and transparent way. It can also automate the issuing of purchase orders, invoice processing, and payments. This solution to a painful problem for all large companies has seen Zip adopted by a large and growing customer base which includes the likes of Canva, Databricks and Udemy, with over $1 billion a month in spend is approved over the platform.

Zip has raised significant capital which has aided its launch of Zip Premier, a suite of new enterprise capabilities and a low-code integration tool. The company is also expanding geographically, opening a new office in Dallas. While Zip is beginning to face competition from procurement automation platforms Keelvar and Focal Point, these moves, continued updates to its product range and solid funding seem likely to cement its leading position in the procurement management space.

Steph headshot

Steph

Company Specialist

Benefits

  • 📈 Start-up equity
  • 💸 401k plan
  • 🦷 Full health, vision & dental coverage
  • 🍽️ Catered lunches & dinners
  • 🚍  Commuter benefit
  • 🚠 Team building events & happy hours
  • 🌴 Flexible PTO
  • 💻 Shiny new Apple equipment
  • 🪑 Generous office stipend for remote employees

Company values

  • We take ownership and leave things better than we found them
  • We communicate openly, frequently, and transparently, even when it's hard
  • We listen to customers to solve problems and build loyalty
  • We learn quickly and operate with an underdog mindset
  • We appreciate our teammates and celebrate achievements
  • One Zip - we collaborate and win as a company and team

Funding (last 2 of 4 rounds)

May 2023

$100m

SERIES C

May 2022

$43m

SERIES B

Total funding: $180.9m

This company has top investors

Leadership

Was previously Product Manager at Airbnb. Before that they co-founded FlightCar and Drinking Water for India.

Was Head of Engineering at AirBnB Experiences. Before that was a Course instructor in Computer Science at University of California, Berkeley.

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